Data processing systems for identity validation of data subject access requests and related methods

ABSTRACT

In particular embodiments, a computer-implemented data processing method for responding to a data subject access request comprises: (A) receiving a data subject access request from a requestor comprising one or more request parameters; (B) validating an identity of the requestor by prompting the requestor to identify information associated with the requestor; (C) in response to validating the identity of the requestor, processing the request by identifying one or more pieces of personal data associated with the requestor, the one or more pieces of personal data being stored in one or more data repositories associated with a particular organization; and (D) taking one or more actions based at least in part on the data subject access request, the one or more actions including one or more actions related to the one or more pieces of personal data.

CROSS-REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. patent application Ser. No.16/055,961, which claims priority from U.S. Provisional PatentApplication Ser. No. 62/547,530, filed Aug. 18, 2017, and is also acontinuation-in-part of U.S. patent application Ser. No. 15/996,208,filed Jun. 1, 2018, now U.S. Pat. No. 10,181,051, issued Jan. 15, 2019,which claims priority from U.S. Provisional Patent Application Ser. No.62/537,839, filed Jul. 27, 2017, and is also a continuation-in-part ofU.S. patent application Ser. No. 15/853,674, filed Dec. 22, 2017, nowU.S. Pat. No. 10,019,597, issued Jul. 10, 2018, which claims priorityfrom U.S. Provisional Patent Application Ser. No. 62/541,613, filed Aug.4, 2017, and is also a continuation-in-part of U.S. patent applicationSer. No. 15/619,455, filed Jun. 10, 2017, now U.S. Pat. No. 9,851,966,issued Dec. 26, 2017, which is a continuation-in-part of U.S. patentapplication Ser. No. 15/254,901, filed Sep. 1, 2016, now U.S. Pat. No.9,729,583, issued Aug. 8, 2017, which claims priority from: (1) U.S.Provisional Patent Application Ser. No. 62/360,123, filed Jul. 8, 2016;(2) U.S. Provisional Patent Application Ser. No. 62/353,802, filed Jun.23, 2016; and (3) U.S. Provisional Patent Application Ser. No.62/348,695, filed Jun. 10, 2016. The disclosures of all of the abovepatent applications are hereby incorporated herein by reference in theirentirety.

BACKGROUND

Over the past years, privacy and security policies, and relatedoperations have become increasingly important. Breaches in security,leading to the unauthorized access of personal data (which may includesensitive personal data) have become more frequent among companies andother organizations of all sizes. Such personal data may include, but isnot limited to, personally identifiable information (PII), which may beinformation that directly (or indirectly) identifies an individual orentity. Examples of PII include names, addresses, dates of birth, socialsecurity numbers, and biometric identifiers such as a person'sfingerprints or picture. Other personal data may include, for example,customers' Internet browsing habits, purchase history, or even theirpreferences (e.g., likes and dislikes, as provided or obtained throughsocial media).

Many organizations that obtain, use, and transfer personal data,including sensitive personal data, have begun to address these privacyand security issues. To manage personal data, many companies haveattempted to implement operational policies and processes that complywith legal and industry requirements. However, there is an increasingneed for improved systems and methods to manage personal data in amanner that complies with such policies.

SUMMARY

A computer-implemented data processing method for responding to a datasubject access request, according to various embodiments, comprises:(A): receiving a data subject access request from a requestor comprisingone or more request parameters; and (B) validating an identity of therequestor by prompting the requestor to identify information associatedwith the requestor. In some embodiments, validating the identity of therequestor includes: (A) accessing, via one or more computer networks,one or more third-party data aggregation systems; (B) confirming, basedat least in part on information received via the one or more third-partydata aggregation systems, that the data subject exists; and (C) inresponse to determining that the data subject exists, confirming, basedat least in part on the information received via the one or morethird-party data aggregation systems and the one or more requestparameters, that the requestor is the data subject. In still otherembodiments, the method further comprises, in response to validating theidentity of the requestor, taking one or more actions based at least inpart on the data subject access request, the one or more actionsincluding one or more actions related to identifying one or more piecesof personal data associated with the requestor.

In particular embodiments, a computer-implemented data processing methodfor responding to a data subject access request comprises: (A) receivinga data subject access request from a requestor comprising one or morerequest parameters; (B) validating an identity of the requestor byprompting the requestor to identify information associated with therequestor; (C) in response to validating the identity of the requestor,processing the request by identifying one or more pieces of personaldata associated with the requestor, the one or more pieces of personaldata being stored in one or more data repositories associated with aparticular organization; and (D) taking one or more actions based atleast in part on the data subject access request, the one or moreactions including one or more actions related to the one or more piecesof personal data.

In any embodiment described herein, a computer-implemented dataprocessing method for responding to a data subject access request maycomprise: (A) receiving a data subject access request from a requestorcomprising one or more request parameters, wherein at least one of theone or more request parameters includes a data subject deletion request;and (B) validating an identity of the requestor by prompting therequestor to identify information associated with the requestor. In someembodiments, validating an identity of the requestor further maycomprise, for example: (A) automatically identifying, by one or morecomputer processors, one or more pieces of personal data associated withthe requestor, the one or more pieces of personal data being stored inone or more data repositories associated with a particular organization;and (B) in response to identifying, by one or more computer processors,the one or more pieces of personal data associated with the requestor,automatically facilitating the deletion of the data subject's one ormore data repositories associated with the particular organization.

BRIEF DESCRIPTION OF THE DRAWINGS

Various embodiments of a data subject access request validation systemare described below. In the course of this description, reference willbe made to the accompanying drawings, which are not necessarily drawn toscale, and wherein:

FIG. 1 depicts a data model generation and population system accordingto particular embodiments.

FIG. 2 is a schematic diagram of a computer (such as the data modelgeneration server 110, or data model population server 120) that issuitable for use in various embodiments of the data model generation andpopulation system shown in FIG. 1.

FIG. 3 is a flowchart showing an example of steps performed by a DataModel Generation Module according to particular embodiments.

FIGS. 4-10 depict various exemplary visual representations of datamodels according to particular embodiments.

FIG. 11 is a flowchart showing an example of steps performed by a DataModel Population Module.

FIG. 12 is a flowchart showing an example of steps performed by a DataPopulation Questionnaire Generation Module.

FIG. 13 is a process flow for populating a data inventory according to aparticular embodiment using one or more data mapping techniques.

FIGS. 14-25 depict exemplary screen displays and graphical userinterfaces (GUIs) according to various embodiments of the system, whichmay display information associated with the system or enable access to,or interaction with, the system by one or more users (e.g., to configurea questionnaire for populating one or more inventory attributes for oneor more data models, complete one or more assessments, etc.).

FIG. 26 is a flowchart showing an example of steps performed by anIntelligent Identity Scanning Module.

FIG. 27 is schematic diagram of network architecture for an intelligentidentity scanning system 2700 according to a particular embodiment.

FIG. 28 is a schematic diagram of an asset access methodology utilizedby an intelligent identity scanning system 2700 in various embodimentsof the system.

FIG. 29 is a flowchart showing an example of a processes performed by aData Subject Access Request Fulfillment Module 2900 according to variousembodiments.

FIGS. 30-31 depict exemplary screen displays and graphical userinterfaces (GUIs) according to various embodiments of the system, whichmay display information associated with the system or enable access to,or interaction with, the system by one or more users (e.g., for thepurpose of submitting a data subject access request or other suitablerequest).

FIGS. 32-35 depict exemplary screen displays and graphical userinterfaces (GUIs) according to various embodiments of the system, whichmay display information associated with the system or enable access to,or interaction with, the system by one or more users (e.g., for thepurpose of flagging one or more risks associated with one or moreparticular questionnaire questions).

FIG. 36 is a flowchart showing an example of a processes performed by aData Subject Identity Validation Module according to various embodiments

FIG. 37 depicts an exemplary screen display that a user may view whenvalidating the identity of the requestor of a data subject accessrequest.

DETAILED DESCRIPTION

Various embodiments now will be described more fully hereinafter withreference to the accompanying drawings. It should be understood that theinvention may be embodied in many different forms and should not beconstrued as limited to the embodiments set forth herein. Rather, theseembodiments are provided so that this disclosure will be thorough andcomplete, and will fully convey the scope of the invention to thoseskilled in the art. Like numbers refer to like elements throughout.

Overview

A data model generation and population system, according to particularembodiments, is configured to generate a data model (e.g., one or moredata models) that maps one or more relationships between and/or among aplurality of data assets utilized by a corporation or other entity(e.g., individual, organization, etc.) in the context, for example, ofone or more business processes. In particular embodiments, each of theplurality of data assets (e.g., data systems) may include, for example,any entity that collects, processes, contains, and/or transfers data(e.g., such as a software application, “internet of things” computerizeddevice, database, web site, data-center, server, etc.). For example, afirst data asset may include any software or device (e.g., server orservers) utilized by a particular entity for such data collection,processing, transfer, storage, etc.

As shown in FIGS. 4 and 5, in various embodiments, the data model maystore the following information: (1) the organization that owns and/oruses a particular data asset (a primary data asset, which is shown inthe center of the data model in FIG. 4); (2) one or more departmentswithin the organization that are responsible for the data asset; (3) oneor more software applications that collect data (e.g., personal data)for storage in and/or use by the data asset (e.g., or one or more othersuitable collection assets from which the personal data that iscollected, processed, stored, etc. by the primary data asset issourced); (4) one or more particular data subjects (or categories ofdata subjects) that information is collected from for use by the dataasset; (5) one or more particular types of data that are collected byeach of the particular applications for storage in and/or use by thedata asset; (6) one or more individuals (e.g., particular individuals ortypes of individuals) that are permitted to access and/or use the datastored in, or used by, the data asset; (7) which particular types ofdata each of those individuals are allowed to access and use; and (8)one or more data assets (destination assets) that the data istransferred to for other use, and which particular data is transferredto each of those data assets. As shown in FIGS. 6 and 7, the system mayalso optionally store information regarding, for example, which businessprocesses and processing activities utilize the data asset.

In particular embodiments, the data model stores this information foreach of a plurality of different data assets and may include linksbetween, for example, a portion of the model that provides informationfor a first particular data asset and a second portion of the model thatprovides information for a second particular data asset.

In various embodiments, the data model generation and population systemmay be implemented in the context of any suitable privacy managementsystem that is configured to ensure compliance with one or more legal orindustry standards related to the collection and/or storage of privateinformation. In various embodiments, a particular organization,sub-group, or other entity may initiate a privacy campaign or otheractivity (e.g., processing activity) as part of its business activities.In such embodiments, the privacy campaign may include any undertaking bya particular organization (e.g., such as a project or other activity)that includes the collection, entry, and/or storage (e.g., in memory) ofany personal data associated with one or more individuals. In particularembodiments, a privacy campaign may include any project undertaken by anorganization that includes the use of personal data, or any otheractivity that could have an impact on the privacy of one or moreindividuals.

In any embodiment described herein, personal data may include, forexample: (1) the name of a particular data subject (which may be aparticular individual); (2) the data subject's address; (3) the datasubject's telephone number; (4) the data subject's e-mail address; (5)the data subject's social security number; (6) information associatedwith one or more of the data subject's credit accounts (e.g., creditcard numbers); (7) banking information for the data subject; (8)location data for the data subject (e.g., their present or pastlocation); (9) internet search history for the data subject; and/or (10)any other suitable personal information, such as other personalinformation discussed herein. In particular embodiments, such personaldata may include one or more cookies (e.g., where the individual isdirectly identifiable or may be identifiable based at least in part oninformation stored in the one or more cookies).

In particular embodiments, when generating a data model, the system may,for example: (1) identify one or more data assets associated with aparticular organization; (2) generate a data inventory for each of theone or more data assets, where the data inventory comprises informationsuch as: (a) one or more processing activities associated with each ofthe one or more data assets, (b) transfer data associated with each ofthe one or more data assets (data regarding which data is transferredto/from each of the data assets, and which data assets, or individuals,the data is received from and/or transferred to, (c) personal dataassociated with each of the one or more data assets (e.g., particulartypes of data collected, stored, processed, etc. by the one or more dataassets), and/or (d) any other suitable information; and (3) populate thedata model using one or more suitable techniques.

In particular embodiments, the one or more techniques for populating thedata model may include, for example: (1) obtaining information for thedata model by using one or more questionnaires associated with aparticular privacy campaign, processing activity, etc.; (2) using one ormore intelligent identity scanning techniques discussed herein toidentify personal data stored by the system and map such data to asuitable data model, data asset within a data model, etc.; (3) obtaininginformation for the data model from a third-party application (or otherapplication) using one or more application programming interfaces (API);and/or (4) using any other suitable technique.

In particular embodiments, the system is configured to generate andpopulate a data model substantially on the fly (e.g., as the systemreceives new data associated with particular processing activities). Instill other embodiments, the system is configured to generate andpopulate a data model based at least in part on existing informationstored by the system (e.g., in one or more data assets), for example,using one or more suitable scanning techniques described herein.

As may be understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and storage ofpersonal data. In some embodiments, each of the plurality of differentprocessing activities may collect redundant data (e.g., may collect thesame personal data for a particular individual more than once), and maystore data and/or redundant data in one or more particular locations(e.g., on one or more different servers, in one or more differentdatabases, etc.). In this way, a particular organization may storepersonal data in a plurality of different locations which may includeone or more known and/or unknown locations. By generating and populatinga data model of one or more data assets that are involved in thecollection, storage and processing of such personal data, the system maybe configured to create a data model that facilitates a straightforwardretrieval of information stored by the organization as desired. Forexample, in various embodiments, the system may be configured to use adata model in substantially automatically responding to one or more dataaccess requests by an individual (e.g., or other organization). In stillother embodiments, such data model generation and population may improvethe functionality of an entity's computing systems by enabling a morestreamlined retrieval of data from the system and eliminating redundantstorage of identical data. Various embodiments of a system forgenerating and populating a data model are described more fully below.

In various embodiments, an organization, corporation, etc. may berequired to provide information requested by an individual for whom theorganization stores personal data. As a particular example, anorganization may be required to provide an individual with a listing of,for example: (1) any personal data that the organization is processingfor an individual, (2) an explanation of the categories of data beingprocessed and the purpose of such processing; (3) categories of thirdparties to whom the data may be disclosed; (4) etc. In particularembodiments, when processing a data subject access request (e.g., arequest for such information), a data subject access request fulfillmentsystem may be configured to verify an identity of the requestor (e.g., adata subject) prior to processing the request.

In various embodiments, a data subject access request fulfillment systemmay be implemented in the context of any suitable privacy managementsystem that is configured to ensure compliance with one or more legal orindustry standards related to the collection and/or storage of privateinformation (e.g., such as personal data). In various embodiments, aparticular organization, sub-group, or other entity may initiate aprivacy campaign or other activity (e.g., processing activity) as partof its business activities. In such embodiments, the privacy campaignmay include any undertaking by a particular organization (e.g., such asa project or other activity) that includes the collection, entry, and/orstorage (e.g., in computer memory) of any personal data associated withone or more individuals (e.g., data subjects). In particularembodiments, a privacy campaign may include any project undertaken by anorganization that includes the use of personal data, or any otheractivity that could have an impact on the privacy of one or moreindividuals.

In any embodiment described herein, personal data may include, forexample: (1) the name of a particular data subject (which may be aparticular individual); (2) the data subject's address; (3) the datasubject's telephone number; (4) the data subject's e-mail address; (5)the data subject's social security number; (6) information associatedwith one or more of the data subject's credit accounts (e.g., creditcard numbers); (7) banking information for the data subject; (8)location data for the data subject (e.g., their present or pastlocation); (9) internet search history for the data subject; and/or (10)any other suitable personal information, such as other personalinformation discussed herein. In particular embodiments, such personaldata may include one or more cookies (e.g., where the individual isdirectly identifiable or may be identifiable based at least in part oninformation stored in the one or more cookies).

Various privacy and security policies (e.g., such as the EuropeanUnion's General Data Protection Regulation, and other such policies) mayprovide data subjects (e.g., individuals, organizations, or otherentities) with certain rights related to the data subject's personaldata that is collected, stored, or otherwise processed by anorganization. These rights may include, for example: (1) a right toobtain confirmation of whether a particular organization is processingtheir personal data; (2) a right to obtain information about the purposeof the processing (e.g., one or more reasons for which the personal datawas collected); (3) a right to obtain information about one or morecategories of data being processed (e.g., what type of personal data isbeing collected, stored, etc.); (4) a right to obtain information aboutone or more categories of recipients with whom their personal data maybe shared (e.g., both internally within the organization or externally);(5) a right to obtain information about a time period for which theirpersonal data will be stored (e.g., or one or more criteria used todetermine that time period); (6) a right to obtain a copy of anypersonal data being processed (e.g., a right to receive a copy of theirpersonal data in a commonly used, machine-readable format); (7) a rightto request erasure (e.g., the right to be forgotten), rectification(e.g., correction or deletion of inaccurate data), or restriction ofprocessing of their personal data; and (8) any other suitable rightsrelated to the collection, storage, and/or processing of their personaldata (e.g., which may be provided by law, policy, industry ororganizational practice, etc.).

As may be understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and storage ofpersonal data. In particular embodiments, when processing a data subjectaccess request, the system may be configured to verify an identity ofthe data subject prior to processing the request (e.g., or as part ofthe processing step). In various embodiments, confirming the identity ofthe data subject may, for example, limit a risk that a third-party orother entity may gain unlawful or unconsented to access to therequestor's personal data. The system may, for example, limit processingand fulfillment of requests relating to a particular data subject torequests that are originated by (e.g., received from) the particulardata subject. When processing a data subject access request, the systemmay be configured to use all reasonable measures to verify the identityof the data subject who requests access (e.g., in particular in thecontext of online services and online identifiers). In particularembodiments, the system is configured to substantially automaticallyvalidate an identity of a data subject when processing the data subjectaccess request.

Exemplary Technical Platforms

As will be appreciated by one skilled in the relevant field, the presentinvention may be, for example, embodied as a computer system, a method,or a computer program product. Accordingly, various embodiments may takethe form of an entirely hardware embodiment, an entirely softwareembodiment, or an embodiment combining software and hardware aspects.Furthermore, particular embodiments may take the form of a computerprogram product stored on a computer-readable storage medium havingcomputer-readable instructions (e.g., software) embodied in the storagemedium. Various embodiments may take the form of web-implementedcomputer software. Any suitable computer-readable storage medium may beutilized including, for example, hard disks, compact disks, DVDs,optical storage devices, and/or magnetic storage devices.

Various embodiments are described below with reference to block diagramsand flowchart illustrations of methods, apparatuses (e.g., systems), andcomputer program products. It should be understood that each block ofthe block diagrams and flowchart illustrations, and combinations ofblocks in the block diagrams and flowchart illustrations, respectively,can be implemented by a computer executing computer programinstructions. These computer program instructions may be loaded onto ageneral purpose computer, special purpose computer, or otherprogrammable data processing apparatus to produce a machine, such thatthe instructions which execute on the computer or other programmabledata processing apparatus to create means for implementing the functionsspecified in the flowchart block or blocks.

These computer program instructions may also be stored in acomputer-readable memory that can direct a computer or otherprogrammable data processing apparatus to function in a particularmanner such that the instructions stored in the computer-readable memoryproduce an article of manufacture that is configured for implementingthe function specified in the flowchart block or blocks. The computerprogram instructions may also be loaded onto a computer or otherprogrammable data processing apparatus to cause a series of operationalsteps to be performed on the computer or other programmable apparatus toproduce a computer implemented process such that the instructions thatexecute on the computer or other programmable apparatus provide stepsfor implementing the functions specified in the flowchart block orblocks.

Accordingly, blocks of the block diagrams and flowchart illustrationssupport combinations of mechanisms for performing the specifiedfunctions, combinations of steps for performing the specified functions,and program instructions for performing the specified functions. Itshould also be understood that each block of the block diagrams andflowchart illustrations, and combinations of blocks in the blockdiagrams and flowchart illustrations, can be implemented by specialpurpose hardware-based computer systems that perform the specifiedfunctions or steps, or combinations of special purpose hardware andother hardware executing appropriate computer instructions.

Example System Architecture

FIG. 1 is a block diagram of a Data Model Generation and PopulationSystem 100 according to a particular embodiment. In various embodiments,the Data Model Generation and Population System 100 is part of a privacycompliance system (also referred to as a privacy management system), orother system, which may, for example, be associated with a particularorganization and be configured to aid in compliance with one or morelegal or industry regulations related to the collection and storage ofpersonal data. In some embodiments, the Data Model Generation andPopulation System 100 is configured to: (1) generate a data model basedon one or more identified data assets, where the data model includes adata inventory associated with each of the one or more identified dataassets; (2) identify populated and unpopulated aspects of each datainventory; and (3) populate the unpopulated aspects of each datainventory using one or more techniques such as intelligent identityscanning, questionnaire response mapping, APIs, etc.

As may be understood from FIG. 1, the Data Model Generation andPopulation System 100 includes one or more computer networks 115, a DataModel Generation Server 110, a Data Model Population Server 120, anIntelligent Identity Scanning Server 130, One or More Databases 140 orother data structures, one or more remote computing devices 150 (e.g., adesktop computer, laptop computer, tablet computer, smartphone, etc.),and One or More Third Party Servers 160. In particular embodiments, theone or more computer networks 115 facilitate communication between theData Model Generation Server 110, Data Model Population Server 120,Intelligent Identity Scanning Server 130, One or More Databases 140, oneor more remote computing devices 150 (e.g., a desktop computer, laptopcomputer, tablet computer, smartphone, etc.), and One or More ThirdParty Servers 160. Although in the embodiment shown in FIG. 1, the DataModel Generation Server 110, Data Model Population Server 120,Intelligent Identity Scanning Server 130, One or More Databases 140, oneor more remote computing devices 150 (e.g., a desktop computer, laptopcomputer, tablet computer, smartphone, etc.), and One or More ThirdParty Servers 160 are shown as separate servers, it should be understoodthat in other embodiments, one or more of these servers and/or computingdevices may comprise a single server, a plurality of servers, one ormore cloud-based servers, or any other suitable configuration.

The one or more computer networks 115 may include any of a variety oftypes of wired or wireless computer networks such as the Internet, aprivate intranet, a public switch telephone network (PSTN), or any othertype of network. The communication link between The Intelligent IdentityScanning Server 130 and the One or More Third Party Servers 160 may be,for example, implemented via a Local Area Network (LAN) or via theInternet. In other embodiments, the One or More Databases 140 may bestored either fully or partially on any suitable server or combinationof servers described herein.

FIG. 2 illustrates a diagrammatic representation of a computer 200 thatcan be used within the Data Model Generation and Population System 100,for example, as a client computer (e.g., one or more remote computingdevices 130 shown in FIG. 1), or as a server computer (e.g., Data ModelGeneration Server 110 shown in FIG. 1). In particular embodiments, thecomputer 200 may be suitable for use as a computer within the context ofthe Data Model Generation and Population System 100 that is configuredto generate a data model and map one or more relationships between oneor more pieces of data that make up the model.

In particular embodiments, the computer 200 may be connected (e.g.,networked) to other computers in a LAN, an intranet, an extranet, and/orthe Internet. As noted above, the computer 200 may operate in thecapacity of a server or a client computer in a client-server networkenvironment, or as a peer computer in a peer-to-peer (or distributed)network environment. The Computer 200 may be a personal computer (PC), atablet PC, a set-top box (STB), a Personal Digital Assistant (PDA), acellular telephone, a web appliance, a server, a network router, aswitch or bridge, or any other computer capable of executing a set ofinstructions (sequential or otherwise) that specify actions to be takenby that computer. Further, while only a single computer is illustrated,the term “computer” shall also be taken to include any collection ofcomputers that individually or jointly execute a set (or multiple sets)of instructions to perform any one or more of the methodologiesdiscussed herein.

An exemplary computer 200 includes a processing device 202, a mainmemory 204 (e.g., read-only memory (ROM), flash memory, dynamic randomaccess memory (DRAM) such as synchronous DRAM (SDRAM) or Rambus DRAM(RDRAM), etc.), static memory 206 (e.g., flash memory, static randomaccess memory (SRAM), etc.), and a data storage device 218, whichcommunicate with each other via a bus 232.

The processing device 202 represents one or more general-purposeprocessing devices such as a microprocessor, a central processing unit,or the like. More particularly, the processing device 202 may be acomplex instruction set computing (CISC) microprocessor, reducedinstruction set computing (RISC) microprocessor, very long instructionword (VLIW) microprocessor, or processor implementing other instructionsets, or processors implementing a combination of instruction sets. Theprocessing device 202 may also be one or more special-purpose processingdevices such as an application specific integrated circuit (ASIC), afield programmable gate array (FPGA), a digital signal processor (DSP),network processor, or the like. The processing device 202 may beconfigured to execute processing logic 226 for performing variousoperations and steps discussed herein.

The computer 120 may further include a network interface device 208. Thecomputer 200 also may include a video display unit 210 (e.g., a liquidcrystal display (LCD) or a cathode ray tube (CRT)), an alphanumericinput device 212 (e.g., a keyboard), a cursor control device 214 (e.g.,a mouse), and a signal generation device 216 (e.g., a speaker).

The data storage device 218 may include a non-transitorycomputer-accessible storage medium 230 (also known as a non-transitorycomputer-readable storage medium or a non-transitory computer-readablemedium) on which is stored one or more sets of instructions (e.g.,software instructions 222) embodying any one or more of themethodologies or functions described herein. The software instructions222 may also reside, completely or at least partially, within mainmemory 204 and/or within processing device 202 during execution thereofby computer 200—main memory 204 and processing device 202 alsoconstituting computer-accessible storage media. The softwareinstructions 222 may further be transmitted or received over a network115 via network interface device 208.

While the computer-accessible storage medium 230 is shown in anexemplary embodiment to be a single medium, the term“computer-accessible storage medium” should be understood to include asingle medium or multiple media (e.g., a centralized or distributeddatabase, and/or associated caches and servers) that store the one ormore sets of instructions. The term “computer-accessible storage medium”should also be understood to include any medium that is capable ofstoring, encoding or carrying a set of instructions for execution by thecomputer and that cause the computer to perform any one or more of themethodologies of the present invention. The term “computer-accessiblestorage medium” should accordingly be understood to include, but not belimited to, solid-state memories, optical and magnetic media, etc.

Exemplary System Platform

Various embodiments of a Data Model Generation and Population System 100may be implemented in the context of any suitable system (e.g., aprivacy compliance system). For example, the Data Model Generation andPopulation System 100 may be implemented to analyze a particular companyor other organization's data assets to generate a data model for one ormore processing activities, privacy campaigns, etc. undertaken by theorganization. In particular embodiments, the system may implement one ormore modules in order to at least partially ensure compliance with oneor more regulations (e.g., legal requirements) related to the collectionand/or storage of personal data. Various aspects of the system'sfunctionality may be executed by certain system modules, including aData Model Generation Module 300, Data Model Population Module 1100,Data Population Questionnaire Generation Module 1200, IntelligentIdentity Scanning Module 2600, Data Subject Access Request FulfillmentModule 2900, and Data Subject Identity Validation Module 3600. Thesemodules are discussed in greater detail below.

Although these modules are presented as a series of steps, it should beunderstood in light of this disclosure that various embodiments of theData Model Generation Module 300, Data Model Population Module 1100,Data Population Questionnaire Generation Module 1200, IntelligentIdentity Scanning Module 2600, and Data Subject Access RequestFulfillment Module 2900 described herein may perform the steps describedbelow in an order other than in which they are presented. In still otherembodiments, the Data Model Generation Module 300, Data Model PopulationModule 1100, Data Population Questionnaire Generation Module 1200,Intelligent Identity Scanning Module 2600, and Data Subject AccessRequest Fulfillment Module 2900 may omit certain steps described below.In various other embodiments, the Data Model Generation Module 300, DataModel Population Module 1100, Data Population Questionnaire GenerationModule 1200, Intelligent Identity Scanning Module 2600, and Data SubjectAccess Request Fulfillment Module 2900 may perform steps in addition tothose described (e.g., such as one or more steps described with respectto one or more other modules, etc.).

Data Model Generation Module

In particular embodiments, a Data Model Generation Module 300 isconfigured to: (1) generate a data model (e.g., a data inventory) forone or more data assets utilized by a particular organization; (2)generate a respective data inventory for each of the one or more dataassets; and (3) map one or more relationships between one or moreaspects of the data inventory, the one or more data assets, etc. withinthe data model. In particular embodiments, a data asset (e.g., datasystem, software application, etc.) may include, for example, any entitythat collects, processes, contains, and/or transfers data (e.g., such asa software application, “internet of things” computerized device,database, website, data-center, server, etc.). For example, a first dataasset may include any software or device (e.g., server or servers)utilized by a particular entity for such data collection, processing,transfer, storage, etc.

In particular embodiments, a particular data asset, or collection ofdata assets, may be utilized as part of a particular data processingactivity (e.g., direct deposit generation for payroll purposes). Invarious embodiments, a data model generation system may, on behalf of aparticular organization (e.g., entity), generate a data model thatencompasses a plurality of processing activities. In other embodiments,the system may be configured to generate a discrete data model for eachof a plurality of processing activities undertaken by an organization.

Turning to FIG. 3, in particular embodiments, when executing the DataModel Generation Module 300, the system begins, at Step 310, bygenerating a data model for one or more data assets and digitallystoring the data model in computer memory. The system may, for example,store the data model in the One or More Databases 140 described above(or any other suitable data structure). In various embodiments,generating the data model comprises generating a data structure thatcomprises information regarding one or more data assets, attributes andother elements that make up the data model. As may be understood inlight of this disclosure, the one or more data assets may include anydata assets that may be related to one another. In particularembodiments, the one or more data assets may be related by virtue ofbeing associated with a particular entity (e.g., organization). Forexample, the one or more data assets may include one or more computerservers owned, operated, or utilized by the entity that at leasttemporarily store data sent, received, or otherwise processed by theparticular entity.

In still other embodiments, the one or more data assets may comprise oneor more third party assets which may, for example, send, receive and/orprocess personal data on behalf of the particular entity. These one ormore data assets may include, for example, one or more softwareapplications (e.g., such as Expensify to collect expense information,QuickBooks to maintain and store salary information, etc.).

Continuing to step 320, the system is configured to identify a firstdata asset of the one or more data assets. In particular embodiments,the first data asset may include, for example, any entity (e.g., system)that collects, processes, contains, and/or transfers data (e.g., such asa software application, “internet of things” computerized device,database, website, data-center, server, etc.). For example, the firstdata asset may include any software or device utilized by a particularorganization for such data collection, processing, transfer, etc. Invarious embodiments, the first data asset may be associated with aparticular processing activity (e.g., the first data asset may make upat least a part of a data flow that relates to the collection, storage,transfer, access, use, etc. of a particular piece of data (e.g.,personal data)). Information regarding the first data asset may clarify,for example, one or more relationships between and/or among one or moreother data assets within a particular organization. In a particularexample, the first data asset may include a software applicationprovided by a third party (e.g., a third party vendor) with which theparticular entity interfaces for the purpose of collecting, storing, orotherwise processing personal data (e.g., personal data regardingcustomers, employees, potential customers, etc.).

In particular embodiments, the first data asset is a storage asset thatmay, for example: (1) receive one or more pieces of personal data formone or more collection assets; (2) transfer one or more pieces ofpersonal data to one or more transfer assets; and/or (3) provide accessto one or more pieces of personal data to one or more authorizedindividuals (e.g., one or more employees, managers, or other authorizedindividuals within a particular entity or organization). In a particularembodiment, the first data asset is a primary data asset associated witha particular processing activity around which the system is configuredto build a data model associated with the particular processingactivity.

In particular embodiments, the system is configured to identify thefirst data asset by scanning a plurality of computer systems associatedwith a particular entity (e.g., owned, operated, utilized, etc. by theparticular entity). In various embodiments, the system is configured toidentify the first data asset from a plurality of data assets identifiedin response to completion, by one or more users, of one or morequestionnaires.

Advancing to Step 330, the system generates a first data inventory ofthe first data asset. The data inventory may comprise, for example, oneor more inventory attributes associated with the first data asset suchas, for example: (1) one or more processing activities associated withthe first data asset; (2) transfer data associated with the first dataasset (e.g., how and where the data is being transferred to and/orfrom); (3) personal data associated with the first data asset (e.g.,what type of personal data is collected and/or stored by the first dataasset; how, and from where, the data is collected, etc.); (4) storagedata associated with the personal data (e.g., whether the data is beingstored, protected and deleted); and (5) any other suitable attributerelated to the collection, use, and transfer of personal data. In otherembodiments, the one or more inventory attributes may comprise one ormore other pieces of information such as, for example: (1) the type ofdata being stored by the first data asset; (2) an amount of data storedby the first data asset; (3) whether the data is encrypted; (4) alocation of the stored data (e.g., a physical location of one or morecomputer servers on which the data is stored); etc. In particular otherembodiments, the one or more inventory attributes may comprise one ormore pieces of information technology data related to the first dataasset (e.g., such as one or more pieces of network and/or infrastructureinformation, IP address, MAC address, etc.).

In various embodiments, the system may generate the data inventory basedat least in part on the type of first data asset. For example,particular types of data assets may have particular default inventoryattributes. In such embodiments, the system is configured to generatethe data inventory for the first data asset, which may, for example,include one or more placeholder fields to be populated by the system ata later time. In this way, the system may, for example, identifyparticular inventory attributes for a particular data asset for whichinformation and/or population of data is required as the system buildsthe data model.

As may be understood in light of this disclosure, the system may, whengenerating the data inventory for the first data asset, generate one ormore placeholder fields that may include, for example: (1) theorganization (e.g., entity) that owns and/or uses the first data asset(a primary data asset, which is shown in the center of the data model inFIG. 4); (2) one or more departments within the organization that areresponsible for the first data asset; (3) one or more softwareapplications that collect data (e.g., personal data) for storage inand/or use by the first data asset (e.g., or one or more other suitablecollection assets from which the personal data that is collected,processed, stored, etc. by the first data asset is sourced); (4) one ormore particular data subjects (or categories of data subjects) thatinformation is collected from for use by the first data asset; (5) oneor more particular types of data that are collected by each of theparticular applications for storage in and/or use by the first dataasset; (6) one or more individuals (e.g., particular individuals ortypes of individuals) that are permitted to access and/or use the datastored in, or used by, the first data asset; (7) which particular typesof data each of those individuals are allowed to access and use; and (8)one or more data assets (destination assets) that the data istransferred to from the first data asset, and which particular data istransferred to each of those data assets.

As may be understood in light of this disclosure, the system may beconfigured to generate the one or more placeholder fields based at leastin part on, for example: (1) the type of the first data asset; (2) oneor more third party vendors utilized by the particular organization; (3)a number of collection or storage assets typically associated with thetype of the first data asset; and/or (4) any other suitable factorrelated to the first data asset, its one or more inventory attributes,etc. In other embodiments, the system may substantially automaticallygenerate the one or more placeholders based at least in part on ahierarchy and/or organization of the entity for which the data model isbeing built. For example, a particular entity may have a marketingdivision, legal department, human resources department, engineeringdivision, or other suitable combination of departments that make up anoverall organization. Other particular entities may have furthersubdivisions within the organization. When generating the data inventoryfor the first data asset, the system may identify that the first dataasset will have both an associated organization and subdivision withinthe organization to which it is assigned. In this example, the systemmay be configured to store an indication in computer memory that thefirst data asset is associated with an organization and a departmentwithin the organization.

Next, at Step 340, the system modifies the data model to include thefirst data inventory and electronically links the first data inventoryto the first data asset within the data model. In various embodiments,modifying the data model may include configuring the data model to storethe data inventory in computer memory, and to digitally associate thedata inventory with the first data asset in memory.

FIGS. 4 and 5 show a data model according to a particular embodiment. Asshown in these figures, the data model may store the followinginformation for the first data asset: (1) the organization that ownsand/or uses the first data asset; (2) one or more departments within theorganization that are responsible for the first data asset; (3) one ormore applications that collect data (e.g., personal data) for storage inand/or use by the first data asset; (4) one or more particular datasubjects that information is collected from for use by the first dataasset; (5) one or more collection assets from which the first assetreceives data (e.g., personal data); (6) one or more particular types ofdata that are collected by each of the particular applications (e.g.,collection assets) for storage in and/or use by the first data asset;(7) one or more individuals (e.g., particular individuals, types ofindividuals, or other parties) that are permitted to access and/or usethe data stored in or used by the first data asset; (8) which particulartypes of data each of those individuals are allowed to access and use;and (9) one or more data assets (destination assets) the data istransferred to for other use, and which particular data is transferredto each of those data assets. As shown in FIGS. 6 and 7, the system mayalso optionally store information regarding, for example, which businessprocesses and processing activities utilize the first data asset.

As noted above, in particular embodiments, the data model stores thisinformation for each of a plurality of different data assets and mayinclude one or more links between, for example, a portion of the modelthat provides information for a first particular data asset and a secondportion of the model that provides information for a second particulardata asset.

Advancing to Step 350, the system next identifies a second data assetfrom the one or more data assets. In various embodiments, the seconddata asset may include one of the one or more inventory attributesassociated with the first data asset (e.g., the second data asset mayinclude a collection asset associated with the first data asset, adestination asset or transfer asset associated with the first dataasset, etc.). In various embodiments, as may be understood in light ofthe exemplary data models described below, a second data asset may be aprimary data asset for a second processing activity, while the firstdata asset is the primary data asset for a first processing activity. Insuch embodiments, the second data asset may be a destination asset forthe first data asset as part of the first processing activity. Thesecond data asset may then be associated with one or more seconddestination assets to which the second data asset transfers data. Inthis way, particular data assets that make up the data model may defineone or more connections that the data model is configured to map andstore in memory.

Returning to Step 360, the system is configured to identify one or moreattributes associated with the second data asset, modify the data modelto include the one or more attributes, and map the one or moreattributes of the second data asset within the data model. The systemmay, for example, generate a second data inventory for the second dataasset that comprises any suitable attribute described with respect tothe first data asset above. The system may then modify the data model toinclude the one or more attributes and store the modified data model inmemory. The system may further, in various embodiments, associate thefirst and second data assets in memory as part of the data model. Insuch embodiments, the system may be configured to electronically linkthe first data asset with the second data asset. In various embodiments,such association may indicate a relationship between the first andsecond data assets in the context of the overall data model (e.g.,because the first data asset may serve as a collection asset for thesecond data asset, etc.).

Next, at Step 370, the system may be further configured to generate avisual representation of the data model. In particular embodiments, thevisual representation of the data model comprises a data map. The visualrepresentation may, for example, include the one or more data assets,one or more connections between the one or more data assets, the one ormore inventory attributes, etc.

In particular embodiments, generating the visual representation (e.g.,visual data map) of a particular data model (e.g., data inventory) mayinclude, for example, generating a visual representation that includes:(1) a visual indication of a first data asset (e.g., a storage asset), asecond data asset (e.g., a collection asset), and a third data asset(e.g., a transfer asset); (2) a visual indication of a flow of data(e.g., personal data) from the second data asset to the first data asset(e.g., from the collection asset to the storage asset); (3) a visualindication of a flow of data (e.g., personal data) from the first dataasset to the third data asset (e.g., from the storage asset to thetransfer asset); (4) one or more visual indications of a risk levelassociated with the transfer of personal data; and/or (5) any othersuitable information related to the one or more data assets, thetransfer of data between/among the one or more data assets, access todata stored or collected by the one or more data assets, etc.

In particular embodiments, the visual indication of a particular assetmay comprise a box, symbol, shape, or other suitable visual indicator.In particular embodiments, the visual indication may comprise one ormore labels (e.g., a name of each particular data asset, a type of theasset, etc.). In still other embodiments, the visual indication of aflow of data may comprise one or more arrows. In particular embodiments,the visual representation of the data model may comprise a data flow,flowchart, or other suitable visual representation.

In various embodiments, the system is configured to display (e.g., to auser) the generated visual representation of the data model on asuitable display device.

Exemplary Data Models and Visual Representations of Data Models (e.g.,Data Maps)

FIGS. 4-10 depict exemplary data models according to various embodimentsof the system described herein. FIG. 4, for example, depicts anexemplary data model that does not include a particular processingactivity (e.g., that is not associated with a particular processingactivity). As may be understood from the data model shown in thisfigure, a particular data asset (e.g., a primary data asset) may beassociated with a particular company (e.g., organization), ororganization within a particular company, sub-organization of aparticular organization, etc. In still other embodiments, the particularasset may be associated with one or more collection assets (e.g., one ormore data subjects from whom personal data is collected for storage bythe particular asset), one or more parties that have access to datastored by the particular asset, one or more transfer assets (e.g., oneor more assets to which data stored by the particular asset may betransferred), etc.

As may be understood from FIG. 4, a particular data model for aparticular asset may include a plurality of data elements. Whengenerating the data model for the particular asset, a system may beconfigured to substantially automatically identify one or more types ofdata elements for inclusion in the data model, and automaticallygenerate a data model that includes those identified data elements(e.g., even if one or more of those data elements must remainunpopulated because the system may not initially have access to a valuefor the particular data element). In such cases, the system may beconfigured to store a placeholder for a particular data element untilthe system is able to populate the particular data element with accuratedata.

As may be further understood from FIG. 4, the data model shown in FIG. 4may represent a portion of an overall data model. For example, in theembodiment shown in this figure, the transfer asset depicted may serveas a storage asset for another portion of the data model. In suchembodiments, the transfer asset may be associated with a respective oneor more of the types of data elements described above. In this way, thesystem may generate a data model that may build upon itself to comprisea plurality of layers as the system adds one or more new data assets,attributes, etc.

As may be further understood from FIG. 4, a particular data model mayindicate one or more parties that have access to and/or use of theprimary asset (e.g., storage asset). In such embodiments, the system maybe configured to enable the one or more parties to access one or morepieces of data (e.g., personal data) stored by the storage asset.

As shown in FIG. 4, the data model may further comprise one or morecollection assets (e.g., one or more data assets or individuals fromwhich the storage asset receives data such as personal data). In theexemplary data model (e.g., visual data map) shown in this figure, thecollection assets comprise a data subject (e.g., an individual that mayprovide data to the system for storage in the storage asset) and acollection asset (e.g., which may transfer one or more pieces of datathat the collection asset has collected to the storage asset).

FIG. 5 depicts a portion of an exemplary data model that is populatedfor the primary data asset Gusto. Gusto is a software application that,in the example shown in FIG. 5, may serve as a human resources servicethat contains financial, expense, review, time and attendance,background, and salary information for one or more employees of aparticular organization (e.g., GeneriTech). In the example of FIG. 5,the primary asset (e.g., Gusto) may be utilized by the HR (e.g., HumanResources) department of the particular organization (e.g., GeneriTech).Furthermore, the primary asset, Gusto, may collect financial informationfrom one or more data subjects (e.g., employees of the particularorganization), receive expense information transferred from Expensify(e.g., expensing software), and receive time and attendance datatransferred from Kronos (e.g., timekeeping software). In the exampleshown in FIG. 5, access to the information collected and/or stored byGusto may include, for example: (1) an ability to view and administersalary and background information by HR employees, and (2) an ability toview and administer employee review information by one or more servicemanagers. In the example shown in this figure, personal and other datacollected and stored by Gusto (e.g., salary information, etc.) may betransferred to a company banking system, to QuickBooks, and/or to an HRfile cabinet.

As may be understood from the example shown in FIG. 5, the system may beconfigured to generate a data model based around Gusto that illustratesa flow of personal data utilized by Gusto. The data model in thisexample illustrates, for example, a source of personal data collected,stored and/or processed by Gusto, a destination of such data, anindication of who has access to such data within Gusto, and anorganization and department responsible for the information collected byGusto. In particular embodiments, the data model and accompanying visualrepresentation (e.g., data map) generated by the system as described inany embodiment herein may be utilized in the context of compliance withone or more record keeping requirements related to the collection,storage, and processing of personal data.

FIGS. 6 and 7 depict an exemplary data model and related example that issimilar, in some respects, to the data model and example of FIGS. 4 and5. In the example shown in FIGS. 6 and 7, the exemplary data model andrelated example include a specific business process and processingactivity that is associated with the primary asset (Gusto). In thisexample, the business process is compensation and the specificprocessing activity is direct deposit generation in Gusto. As may beunderstood from this figure, the collection and transfer of data relatedto the storage asset of Gusto is based on a need to generate directdeposits through Gusto in order to compensate employees. Gusto generatesthe information needed to conduct a direct deposit (e.g., financial andsalary information) and then transmits this information to: (1) acompany bank system for execution of the direct deposit; (2) Quickbooksfor use in documenting the direct deposit payment; and (3) HR Filecabinet for use in documenting the salary info and other financialinformation.

As may be understood in light of this disclosure, when generating such adata model, particular pieces of data (e.g., data attributes, dataelements) may not be readily available to the system. In suchembodiment, the system is configured to identify a particular type ofdata, create a placeholder for such data in memory, and seek out (e.g.,scan for and populate) an appropriate piece of data to further populatethe data model. For example, in particular embodiments, the system mayidentify Gusto as a primary asset and recognize that Gusto storesexpense information. The system may then be configured to identify asource of the expense information (e.g., Expensify).

FIG. 8 depicts an exemplary screen display 800 that illustrates a visualrepresentation (e.g., visual data map) of a data model (e.g., a datainventory). In the example shown in FIG. 8, the data map provides avisual indication of a flow of data collected from particular datasubjects (e.g., employees 801). As may be understood from this figure,the data map illustrates that three separate data assets receive data(e.g., which may include personal data) directly from the employees 801.In this example, these three data assets include Kronos 803 (e.g., ahuman resources software application), Workday 805 (e.g., a humanresources software application), and ADP 807 (e.g., a human resourcessoftware application and payment processor). As shown in FIG. 8, thetransfer of data from the employees 801 to these assets is indicated byrespective arrows.

As further illustrated in FIG. 8, the data map indicates a transfer ofdata from Workday 805 to ADP 807 as well as to a Recovery Datacenter 809and a London HR File Center 811. As may be understood in light of thisdisclosure, the Recovery Datacenter 809 and London HR File Center 811may comprise additional data assets in the context of the data modelillustrated by the data map shown in FIG. 8. The Recover Datacenter 809may include, for example, one or more computer servers (e.g., backupservers). The London HR File Center 811 may include, for example, one ormore databases (e.g., such as the One or More Databases 140 shown inFIG. 1). AS shown in FIG. 8, each particular data asset depicted in thedata map may be shown along with a visual indication of the type of dataasset. For example, Kronos 803, Workday 805, and ADP 807 are depictedadjacent a first icon type (e.g., a computer monitor), while RecoverDatacenter 809 and London HR File Center 811 are depicted adjacent asecond and third icon type respectively (e.g., a server cluster and afile folder). In this way, the system may be configured to visuallyindicate, via the data model, particular information related to the datamodel in a relatively minimal manner.

FIG. 9 depicts an exemplary screen display 900 that illustrates a datamap of a plurality of assets 905 in tabular form (e.g., table form). Asmay be understood from this figure, a table that includes one or moreinventory attributes of each particular asset 905 in the table mayindicate, for example: (1) a managing organization 910 of eachrespective asset 905; (2) a hosting location 915 of each respectiveasset 905 (e.g., a physical storage location of each asset 905); (3) atype 920 of each respective asset 905, if known (e.g., a database,software application, server, etc.); (4) a processing activity 925associated with each respective asset 905; and/or (5) a status 930 ofeach particular data asset 905. In various embodiments, the status 930of each particular asset 905 may indicate a status of the asset 905 inthe discovery process. This may include, for example: (1) a “new” statusfor a particular asset that has recently been discovered as an assetthat processes, stores, or collects personal data on behalf of anorganization (e.g., discovered via one or more suitable techniquesdescribed herein); (2) an “in discovery” status for a particular assetfor which the system is populating or seeking to populate one or moreinventory attributes, etc.

FIG. 10 depicts an exemplary data map 1000 that includes an asset map ofa plurality of data assets 1005A-F, which may, for example, be utilizedby a particular entity in the collection, storage, and/or processing ofpersonal data. As may be understood in light of this disclosure, theplurality of data assets 1005A-F may have been discovered using anysuitable technique described herein (e.g., one or more intelligentidentity scanning techniques, one or more questionnaires, one or moreapplication programming interfaces, etc.). In various embodiments, adata inventory for each of the plurality of data assets 1005A-F maydefine, for each of the plurality of data assets 1005A-F a respectiveinventory attribute related to a storage location of the data asset.

As may be understood from this figure, the system may be configured togenerate a map that indicates a location of the plurality of data assets1005A-F for a particular entity. In the embodiment shown in this figure,locations that contain a data asset are indicated by circular indiciathat contain the number of assets present at that location. In theembodiment shown in this figure, the locations are broken down bycountry. In particular embodiments, the asset map may distinguishbetween internal assets (e.g., first party servers, etc.) andexternal/third party assets (e.g., third party owned servers or softwareapplications that the entity utilizes for data storage, transfer, etc.).

In some embodiments, the system is configured to indicate, via thevisual representation, whether one or more assets have an unknownlocation (e.g., because the data model described above may be incompletewith regard to the location). In such embodiments, the system may beconfigured to: (1) identify the asset with the unknown location; (2) useone or more data modeling techniques described herein to determine thelocation (e.g., such as pinging the asset, generating one or morequestionnaires for completion by a suitable individual, etc.); and (3)update a data model associated with the asset to include the location.

Data Model Population Module

In particular embodiments, a Data Model Population Module 1100 isconfigured to: (1) determine one or more unpopulated inventoryattributes in a data model; (2) determine one or more attribute valuesfor the one or more unpopulated inventory attributes; and (3) modify thedata model to include the one or more attribute values.

Turning to FIG. 11, in particular embodiments, when executing the DataModel Population Module 1100, the system begins, at Step 1110, byanalyzing one or more data inventories for each of the one or more dataassets in the data model. The system may, for example, identify one ormore particular data elements (e.g., inventory attributes) that make upthe one or more data inventories. The system may, in variousembodiments, scan one or more data structures associated with the datamodel to identify the one or more data inventories. In variousembodiments, the system is configured to build an inventory of existing(e.g., known) data assets and identify inventory attributes for each ofthe known data assets.

Continuing to Step 1120, the system is configured to determine, for eachof the one or more data inventories, one or more populated inventoryattributes and one or more unpopulated inventory attributes (e.g.,and/or one or more unpopulated data assets within the data model). As aparticular example related to an unpopulated data asset, when generatingand populating a data model, the system may determine that, for aparticular asset, there is a destination asset. In various embodiments,the destination asset may be known (e.g., and already stored by thesystem as part of the data model). In other embodiments, the destinationasset may be unknown (e.g., a data element that comprises thedestination asset may comprise a placeholder or other indication inmemory for the system to populate the unpopulated inventory attribute(e.g., data element).

As another particular example, a particular storage asset may beassociated with a plurality of inventory assets (e.g., stored in a datainventory associated with the storage asset). In this example, theplurality of inventory assets may include an unpopulated inventoryattribute related to a type of personal data stored in the storageasset. The system may, for example, determine that the type of personaldata is an unpopulated inventory asset for the particular storage asset.

Returning to Step 1130, the system is configured to determine, for eachof the one or more unpopulated inventory attributes, one or moreattribute values. In particular embodiments, the system may determinethe one or more attribute values using any suitable technique (e.g., anysuitable technique for populating the data model). In particularembodiments, the one or more techniques for populating the data modelmay include, for example: (1) obtaining data for the data model by usingone or more questionnaires associated with a particular privacycampaign, processing activity, etc.; (2) using one or more intelligentidentity scanning techniques discussed herein to identify personal datastored by the system and then map such data to a suitable data model;(3) using one or more application programming interfaces (API) to obtaindata for the data model from another software application; and/or (4)using any other suitable technique. Exemplary techniques for determiningthe one or more attribute values are described more fully below. Inother embodiments, the system may be configured to use such techniquesor other suitable techniques to populate one or more unpopulated dataassets within the data model.

Next, at Step 1140, the system modifies the data model to include theone or more attribute values for each of the one or more unpopulatedinventory attributes. The system may, for example, store the one or moreattributes values in computer memory, associate the one or moreattribute values with the one or more unpopulated inventory attributes,etc. In still other embodiments, the system may modify the data model toinclude the one or more data assets identified as filling one or morevacancies left within the data model by the unpopulated one or more dataassets.

Continuing to Step 1150, the system is configured to store the modifieddata model in memory. In various embodiments, the system is configuredto store the modified data model in the One or More Databases 140, or inany other suitable location. In particular embodiments, the system isconfigured to store the data model for later use by the system in theprocessing of one or more data subject access requests. In otherembodiments, the system is configured to store the data model for use inone or more privacy impact assessments performed by the system.

Data Model Population Questionnaire Generation Module

In particular embodiments, a Data Population Questionnaire GenerationModule 1200 is configured to generate a questionnaire (e.g., one or morequestionnaires) comprising one or more questions associated with one ormore particular unpopulated data attributes, and populate theunpopulated data attributes based at least in part on one or moreresponses to the questionnaire. In other embodiments, the system may beconfigured to populate the unpopulated data attributes based on one ormore responses to existing questionnaires.

In various embodiments, the one or more questionnaires may comprise oneor more processing activity questionnaires (e.g., privacy impactassessments, data privacy impact assessments, etc.) configured to elicitone or more pieces of data related to one or more undertakings by anorganization related to the collection, storage, and/or processing ofpersonal data (e.g., processing activities). In particular embodiments,the system is configured to generate the questionnaire (e.g., aquestionnaire template) based at least in part on one or more processingactivity attributes, data asset attributes (e.g., inventory attributes),or other suitable attributes discussed herein.

Turning to FIG. 12, in particular embodiments, when executing the DataPopulation Questionnaire Generation Module 1200, the system begins, atStep 1210, by identifying one or more unpopulated data attributes from adata model. The system may, for example, identify the one or moreunpopulated data attributes using any suitable technique describedabove. In particular embodiments, the one or more unpopulated dataattributes may relate to, for example, one or more processing activityor asset attributes such as: (1) one or more processing activitiesassociated with a particular data asset; (2) transfer data associatedwith the particular data asset (e.g., how and where the data storedand/or collected by the particular data asset is being transferred toand/or from); (3) personal data associated with the particular dataassets asset (e.g., what type of personal data is collected and/orstored by the particular data asset; how, and from where, the data iscollected, etc.); (4) storage data associated with the personal data(e.g., whether the data is being stored, protected and deleted); and (5)any other suitable attribute related to the collection, use, andtransfer of personal data by one or more data assets or via one or moreprocessing activities. In other embodiments, the one or more unpopulatedinventory attributes may comprise one or more other pieces ofinformation such as, for example: (1) the type of data being stored bythe particular data asset; (2) an amount of data stored by theparticular data asset; (3) whether the data is encrypted by theparticular data asset; (4) a location of the stored data (e.g., aphysical location of one or more computer servers on which the data isstored by the particular data asset); etc.

Continuing to Step 1220, the system generates a questionnaire (e.g., aquestionnaire template) comprising one or more questions associated withone or more particular unpopulated data attributes. As may be understoodin light of the above, the one or more particulate unpopulated dataattributes may relate to, for example, a particular processing activityor a particular data asset (e.g., a particular data asset utilized aspart of a particular processing activity). In various embodiments, theone or more questionnaires comprise one or more questions associatedwith the unpopulated data attribute. For example, if the data modelincludes an unpopulated data attribute related to a location of a serveron which a particular asset stores personal data, the system maygenerate a questionnaire associated with a processing activity thatutilizes the asset (e.g., or a questionnaire associated with the asset).The system may generate the questionnaire to include one or morequestions regarding the location of the server.

Returning to Step 1230, the system maps one or more responses to the oneor more questions to the associated one or more particular unpopulateddata attributes. The system may, for example, when generating thequestionnaire, associate a particular question with a particularunpopulated data attribute in computer memory. In various embodiments,the questionnaire may comprise a plurality of question/answer pairings,where the answer in the question/answer pairings maps to a particularinventory attribute for a particular data asset or processing activity.

In this way, the system may, upon receiving a response to the particularquestion, substantially automatically populate the particularunpopulated data attribute. Accordingly, at Step 1240, the systemmodifies the data model to populate the one or more responses as one ormore data elements for the one or more particular unpopulated dataattributes. In particular embodiments, the system is configured tomodify the data model such that the one or more responses are stored inassociation with the particular data element (e.g., unpopulated dataattribute) to which the system mapped it at Step 1230. In variousembodiments, the system is configured to store the modified data modelin the One or More Databases 140, or in any other suitable location. Inparticular embodiments, the system is configured to store the data modelfor later use by the system in the processing of one or more datasubject access requests. In other embodiments, the system is configuredto store the data model for use in one or more privacy impactassessments performed by the system.

Continuing to optional Step 1250, the system may be configured to modifythe questionnaire based at least in part on the one or more responses.The system may, for example, substantially dynamically add and/or removeone or more questions to/from the questionnaire based at least in parton the one or more responses (e.g., one or more response received by auser completing the questionnaire). For example, the system may, inresponse to the user providing a particular inventory attribute or newasset, generates additional questions that relate to that particularinventory attribute or asset. The system may, as the system addsadditional questions, substantially automatically map one or moreresponses to one or more other inventory attributes or assets. Forexample, in response to the user indicating that personal data for aparticular asset is stored in a particular location, the system maysubstantially automatically generate one or more additional questionsrelated to, for example, an encryption level of the storage, who hasaccess to the storage location, etc.

In still other embodiments, the system may modify the data model toinclude one or more additional assets, data attributes, inventoryattributes, etc. in response to one or more questionnaire responses. Forexample, the system may modify a data inventory for a particular assetto include a storage encryption data element (which specifies whetherthe particular asset stores particular data in an encrypted format) inresponse to receiving such data from a questionnaire. Modification of aquestionnaire is discussed more fully below with respect to FIG. 13.

Data Model Population via Questionnaire Process Flow

FIG. 13 depicts an exemplary process flow 1300 for populating a datamodel (e.g., modifying a data model to include a newly discovered dataasset, populating one or more inventory attributes for a particularprocessing activity or data asset, etc.). In particular, FIG. 13 depictsone or more exemplary data relationships between one or more particulardata attributes (e.g., processing activity attributes and/or assetattributes), a questionnaire template (e.g., a processing activitytemplate and/or a data asset template), a completed questionnaire (e.g.,a processing activity assessment and/or a data asset assessment), and adata inventory (e.g., a processing activity inventory and/or an assetinventory). As may be understood from this figure the system isconfigured to: (1) identify new data assets; (2) generate an assetinventory for identified new data assets; and (3) populate the generatedasset inventories. Systems and methods for populating the generatedinventories are described more fully below.

As may be understood from FIG. 13, a system may be configured to mapparticular processing activity attributes 1320A to each of: (1) aprocessing activity template 1330A; and (2) a processing activity datainventory 1310A. As may be understood in light of this disclosure, theprocessing activity template 1330A may comprise a plurality of questions(e.g., as part of a questionnaire), which may, for example, beconfigured to elicit discovery of one or more new data assets. Theplurality of questions may each correspond to one or more fields in theprocessing activity inventory 1310A, which may, for example, define oneor more inventory attributes of the processing activity.

In particular embodiments, the system is configured to provide aprocessing activity assessment 1340A to one or more individuals forcompletion. As may be understood from FIG. 13, the system is configuredto launch the processing activity assessment 1340A from the processingactivity inventory 1310A and further configured to create the processingactivity assessment 1340A from the processing activity template 1330.The processing activity assessment 1340A may comprise, for example, oneor more questions related to the processing activity. The system may, invarious embodiments, be configured to map one or more responses providedin the processing activity assessment 1340A to one or more correspondingfields in the processing activity inventory 1310A. The system may thenbe configured to modify the processing activity inventory 1310A toinclude the one or more responses, and store the modified inventory incomputer memory. In various embodiments, the system may be configured toapprove a processing activity assessment 1340A (e.g., receive approvalof the assessment) prior to feeding the processing activity inventoryattribute values into one or more fields and/or cells of the inventory.

As may be further understood from FIG. 13, in response to creating a newasset record (e.g., which the system may create, for example, inresponse to a new asset discovery via the processing activity assessment1340A described immediately above, or in any other suitable manner), thesystem may generate an asset inventory 1310B (e.g., a data assetinventory) that defines a plurality of inventory attributes for the newasset (e.g., new data asset).

As may be understood from FIG. 13, a system may be configured to mapparticular asset attributes 1320B to each of: (1) an asset template1330BA; and (2) an asset inventory 1310A. As may be understood in lightof this disclosure, the asset template 1330B may comprise a plurality ofquestions (e.g., as part of a questionnaire), which may, for example, beconfigured to elicit discovery of one or more processing activitiesassociated with the asset and/or one or more inventory attributes of theasset. The plurality of questions may each correspond to one or morefields in the asset inventory 1310B, which may, for example, define oneor more inventory attributes of the asset.

In particular embodiments, the system is configured to provide an assetassessment 1340B to one or more individuals for completion. As may beunderstood from FIG. 13, the system is configured to launch the assetassessment 1340B from the asset inventory 1310B and further configuredto create the asset assessment 1340B from the asset template 1330B. Theasset assessment 1340B may comprise, for example, one or more questionsrelated to the data asset. The system may, in various embodiments, beconfigured to map one or more responses provided in the asset assessment1340B to one or more corresponding fields in the asset inventory 1310B.The system may then be configured to modify the asset inventory 1310B(e.g., and/or a related processing activity inventory 1310A) to includethe one or more responses, and store the modified inventory in computermemory. In various embodiments, the system may be configured to approvean asset assessment 1340B (e.g., receive approval of the assessment)prior to feeding the asset inventory attribute values into one or morefields and/or cells of the inventory.

FIG. 13 further includes a detail view 1350 of a relationship betweenparticular data attributes 1320C with an exemplary data inventory 1310Cand a questionnaire template 1330C. As may be understood from thisdetail view 1350, a particular attribute name may map to a particularquestion title in a template 1330C as well as to a field name in anexemplary data inventory 1310C. In this way, the system may beconfigured to populate (e.g., automatically populate) a field name for aparticular inventory 1310C in response to a user providing a questiontitle as part of a questionnaire template 1330C. Similarly, a particularattribute description may map to a particular question description in atemplate 1330C as well as to a tooltip on a fieldname in an exemplarydata inventory 1310C. In this way, the system may be configured toprovide the tooltip for a particular inventory 1310C that includes thequestion description provided by a user as part of a questionnairetemplate 1330C.

As may be further understood from the detail view 1350 of FIG. 13, aparticular response type may map to a particular question type in atemplate 1330C as well as to a field type in an exemplary data inventory1310C. A particular question type may include, for example, a multiplechoice question (e.g., A, B, C, etc.), a freeform response, an integervalue, a drop down selection, etc. A particular field type may include,for example, a memo field type, a numeric field type, an integer fieldtype, a logical field type, or any other suitable field type. Aparticular data attribute may require a response type of, for example:(1) a name of an organization responsible for a data asset (e.g., a freeform response); (2) a number of days that data is stored by the dataasset (e.g., an integer value); and/or (3) any other suitable responsetype.

In still other embodiments, the system may be configured to map a one ormore attribute values to one or more answer choices in a template 1330Cas well as to one or more lists and/or responses in a data inventory1310C. The system may then be configured to populate a field in the datainventory 1310C with the one or more answer choices provided in aresponse to a question template 1330C with one or more attribute values.

Exemplary Questionnaire Generation and Completion User Experience

FIGS. 14-25 depict exemplary screen displays that a user may encounterwhen generating a questionnaire (e.g., one or more questionnaires and/ortemplates) for populating one or more data elements (e.g., inventoryattributes) of a data model for a data asset and/or processing activity.FIG. 14, for example, depicts an exemplary asset based questionnairetemplate builder 1400. As may be understood from FIG. 14, the templatebuilder may enable a user to generate an asset based questionnairetemplate that includes one or more sections 1420 related to the asset(e.g., asset information, security, disposal, processing activities,etc.). As may be understood in light of this disclosure, the system maybe configured to substantially automatically generate an asset basedquestionnaire template based at least in part on the one or moreunpopulated inventory attributes discussed above. The system may, forexample, be configured to generate a template that is configured topopulate the one or more unpopulated attributes (e.g., by elicitingresponses, via a questionnaire to one or more questions that are mappedto the attributes within the data inventory).

In various embodiments, the system is configured to enable a user tomodify a default template (e.g., or a system-created template) by, forexample, adding additional sections, adding one or more additionalquestions to a particular section, etc. In various embodiments, thesystem may provide one or more tools for modifying the template. Forexample, in the embodiment shown in FIG. 14, the system may provide auser with a draft and drop question template 1410, from which the usermay select a question type (e.g., textbox, multiple choice, etc.).

A template for an asset may include, for example: (1) one or morequestions requesting general information about the asset; (2) one ormore security-related questions about the asset; (3) one or morequestions regarding how the data asset disposes of data that it uses;and/or (4) one or more questions regarding processing activities thatinvolve the data asset. In various embodiments, each of these one ormore sections may comprise one or more specific questions that may mapto particular portions of a data model (e.g., a data map).

FIG. 15 depicts an exemplary screen display of a processing activityquestionnaire template builder 1500. The screen display shown in FIG. 15is similar to the template builder shown in FIG. 14 with respect to thedata asset based template builder. As may be understood from FIG. 15,the template builder may enable a user to generate a processing activitybased questionnaire template that includes one or more sections 1520related to the processing activity (e.g., business process information,personal data, source, storage, destinations, access and use, etc.). Asmay be understood in light of this disclosure, the system may beconfigured to substantially automatically generate a processing activitybased questionnaire template based at least in part on the one or moreunpopulated inventory attributes related to the processing activity(e.g., as discussed above). The system may, for example, be configuredto generate a template that is configured to populate the one or moreunpopulated attributes (e.g., by eliciting responses, via aquestionnaire to one or more questions that are mapped to the attributeswithin the data inventory).

In various embodiments, the system is configured to enable a user tomodify a default template (e.g., or a system-created template) by, forexample, adding additional sections, adding one or more additionalquestions to a particular section, etc. In various embodiments, thesystem may provide one or more tools for modifying the template. Forexample, in the embodiment shown in FIG. 15, the system may provide auser with a draft and drop question template 1510, from which the usermay select a question type (e.g., textbox, multiple choice, assetattributes, data subjects, etc.). The system may be further configuredto enable a user to publish a completed template (e.g., for use in aparticular assessment). In other embodiments, the system may beconfigured to substantially automatically publish the template.

In various embodiments, a template for a processing activity mayinclude, for example: (1) one or more questions related to the type ofbusiness process that involves a particular data asset; (2) one or morequestions regarding what type of personal data is acquired from datasubjects for use by a particular data asset; (3) one or more questionsrelated to a source of the acquired personal data; (4) one or morequestions related to how and/or where the personal data will be storedand/or for how long; (5) one or more questions related to one or moreother data assets that the personal data will be transferred to; and/or(6) one or more questions related to who will have the ability to accessand/or use the personal data.

Continuing to FIG. 16, an exemplary screen display 1600 depicts alisting of assets 1610 for a particular entity. These may, for example,have been identified as part of the data model generation systemdescribed above. As may be understood from this figure, a user mayselect a drop down indicator 1615 to view more information about aparticular asset. In the exemplary embodiment shown in FIG. 16, thesystem stores the managing organization group for the “New Asset”, butis missing some additional information (e.g., such as a description 1625of the asset). In order to fill out the missing inventory attributes forthe “New Asset”, the system, in particular embodiments, is configured toenable a user to select a Send Assessment indicia 1620 in order totransmit an assessment related to the selected asset to an individualtasked with providing one or more pieces of information related to theasset (e.g., a manager, or other individual with knowledge of the one ormore inventory attributes).

In response to the user selecting the Send Assessment indicia 1620, thesystem may create the assessment based at least in part on a templateassociated with the asset, and transmit the assessment to a suitableindividual for completion (e.g., and/or transmit a request to theindividual to complete the assessment).

FIG. 17 depicts an exemplary assessment transmission interface 1700 viawhich a user can transmit one or more assessments for completion. Asshown in this figure, the user may assign a respondent, provide adeadline, indicate a reminder time, and provide one or more commentsusing an assessment request interface 1710. The user may then select aSend Assessment(s) indicia 1720 in order to transmit the assessment.

FIG. 18 depicts an exemplary assessment 1800 which a user may encounterin response to receiving a request to complete the assessment asdescribed above with respect to FIGS. 16 and 17. As shown in FIG. 18,the assessment 1800 may include one or more questions that map to theone or more unpopulated attributes for the asset shown in FIG. 16. Forexample, the one or more questions may include a question related to adescription of the asset, which may include a free form text box 1820for providing a description of the asset. FIG. 19 depicts an exemplaryscreen display 1900 with the text box 1920 completed, where thedescription includes a value of “Value_1”. As shown in FIGS. 18 and 19,the user may have renamed “New Asset” (e.g., which may have included adefault or placeholder name) shown in FIGS. 16 and 17 to “7^(th) Asset.”

Continuing to FIG. 20, the exemplary screen display 2000 depicts thelisting of assets 2010 from FIG. 16 with some additional attributespopulated. For example, the Description 2025 (e.g., “Value_1”) providedin FIG. 19 has been added to the inventory. As may be understood inlight of this disclosure, in response to a user providing thedescription via the assessment shown in FIGS. 18 and 19, the system maybe configured to map the provided description to the attribute valueassociated with the description of the asset in the data inventory. Thesystem may have then modified the data inventory for the asset toinclude the description attribute. In various embodiments, the system isconfigured to store the modified data inventory as part of a data model(e.g., in computer memory).

FIGS. 21-24 depict exemplary screen displays showing exemplary questionsthat make up part of a processing activity questionnaire (e.g.,assessment). FIG. 21 depicts an exemplary interface 2100 for respondingto a first question 2110 and a second question 2120. As shown in FIG.21, the first question 2110 relates to whether the processing activityis a new or existing processing activity. The first question 2110 shownin FIG. 21 is a multiple choice question. The second question 2120relates to whether the organization is conducting the activity on behalfof another organization. As shown in this figure, the second question2120 includes both a multiple choice portion and a free-form responseportion.

As discussed above, in various embodiments, the system may be configuredto modify a questionnaire in response to (e.g., based on) one or moreresponses provided by a user completing the questionnaire. In particularembodiments, the system is configured to modify the questionnairesubstantially on-the-fly (e.g., as the user provides each particularanswer). FIG. 22 depicts an interface 2200 that includes a secondquestion 2220 that differs from the second question 2120 shown in FIG.21. As may be understood in light of this disclosure, in response to theuser providing a response to the first question 2110 in FIG. 21 thatindicates that the processing activity is a new processing activity, thesystem may substantially automatically modify the second question 2120from FIG. 21 to the second question 2220 from FIG. 22 (e.g., such thatthe second question 2220 includes one or more follow up questions orrequests for additional information based on the response to the firstquestion 2110 in FIG. 21).

As shown in FIG. 22, the second question 2220 requests a description ofthe activity that is being pursued. In various embodiments (e.g., suchas if the user had selected that the processing activity was an existingone), the system may not modify the questionnaire to include the secondquestion 2220 from FIG. 22, because the system may already storeinformation related to a description of the processing activity atissue. In various embodiments, any suitable question described hereinmay include a tooltip 2225 on a field name (e.g., which may provide oneor more additional pieces of information to guide a user's response tothe questionnaire and/or assessment).

FIGS. 23 and 24 depict additional exemplary assessment questions. Thequestions shown in these figures relate to, for example, particular dataelements processed by various aspects of a processing activity.

FIG. 25 depicts a dashboard 2500 that includes an accounting of one ormore assessments that have been completed, are in progress, or requirecompletion by a particular organization. The dashboard 2500 shown inthis figure is configured to provide information relate to the status ofone or more outstanding assessments. As may be understood in light ofthis disclosure, because of the volume of assessment requests, it may benecessary to utilize one or more third party organizations to facilitatea timely completion of one or more assessment requests. In variousembodiments, the dashboard may indicate that, based on a fact that anumber of assessments are still in progress or incomplete, that aparticular data model for an entity, data asset, processing activity,etc. remains incomplete. In such embodiments, an incomplete nature of adata model may raise one or more flags or indicate a risk that an entitymay not be in compliance with one or more legal or industry requirementsrelated to the collection, storage, and/or processing of personal data.

Intelligent Identity Scanning Module

Turning to FIG. 26, in particular embodiments, the Intelligent IdentityScanning Module 2600 is configured to scan one or more data sources toidentify personal data stored on one or more network devices for aparticular organization, analyze the identified personal data, andclassify the personal data (e.g., in a data model) based at least inpart on a confidence score derived using one or more machine learningtechniques. The confidence score may be and/or comprise, for example, anindication of the probability that the personal data is actuallyassociated with a particular data subject (e.g., that there is at leastan 80% confidence level that a particular phone number is associatedwith a particular individual.)

When executing the Intelligent Identity Scanning Module 2600, the systembegins, at Step 2610, by connecting to one or more databases or otherdata structures, and scanning the one or more databases to generate acatalog of one or more individuals and one or more pieces of personalinformation associated with the one or more individuals. The system may,for example, be configured to connect to one or more databasesassociated with a particular organization (e.g., one or more databasesthat may serve as a storage location for any personal or other datacollected, processed, etc. by the particular organization, for example,as part of a suitable processing activity. As may be understood in lightof this disclosure, a particular organization may use a plurality of oneor more databases (e.g., the One or More Databases 140 shown in FIG. 1),a plurality of servers (e.g., the One or More Third Party Servers 160shown in FIG. 1), or any other suitable data storage location in orderto store personal data and other data collected as part of any suitableprivacy campaign, privacy impact assessment, processing activity, etc.

In particular embodiments, the system is configured to scan the one ormore databases by searching for particular data fields comprising one ormore pieces of information that may include personal data. The systemmay, for example, be configured to scan and identify one of more piecesof personal data such as: (1) name; (2) address; (3) telephone number;(4) e-mail address; (5) social security number; (6) informationassociated with one or more credit accounts (e.g., credit card numbers);(7) banking information; (8) location data; (9) internet search history;(10) non-credit account data; and/or (11) any other suitable personalinformation discussed herein. In particular embodiments, the system isconfigured to scan for a particular type of personal data (e.g., or oneor more particular types of personal data).

The system may, in various embodiments, be further configured togenerate a catalog of one or more individuals that also includes one ormore pieces of personal information (e.g., personal data) identified forthe individuals during the scan. The system may, for example, inresponse to discovering one or more pieces of personal data in aparticular storage location, identify one or more associations betweenthe discovered pieces of personal data. For example, a particulardatabase may store a plurality of individuals' names in association withtheir respective telephone numbers. One or more other databases mayinclude any other suitable information.

The system may, for example, generate the catalog to include anyinformation associated with the one or more individuals identified inthe scan. The system may, for example, maintain the catalog in anysuitable format (e.g., a data table, etc.).

In still other embodiments, in addition to connecting to a database, thesystem may be configured to: (1) access an application through one ormore application programming interfaces (APIs); (2) use one or morescreen scraping techniques on an end user page to identify and analyzeeach field on the page; and/or (3) connect to any other suitable datastructure in order to generate the catalog of individuals and personalinformation associated with each of the individuals. In someembodiments, the system may be configured to analyze one or more accesslogs and applications set up through a system active directory or SSOportal for which one or more applications might contain certain data foruser groups. The system may then be configured to analyze an emailenvironment to identify one or more links to particular businessapplications, which may, for example, be in use by an entity and containcertain data. In still other embodiments, the system may be configuredto analyze one or more system log files (Syslog) from a securityenvironment to capture which particular applications an entity may beusing in order to discover such applications.

Continuing to Step 2620, the system is configured to scan one or morestructured and/or unstructured data repositories based at least in parton the generated catalog to identify one or more attributes of dataassociated with the one or more individuals. The system may, forexample, be configured to utilize information discovered during theinitial scan at Step 2610 to identify the one or more attributes of dataassociated with the one or more individuals.

For example, the catalog generated at Step 2610 may include a name,address, and phone number for a particular individual. The system may beconfigured, at Step 2620, to scan the one or more structured and/orunstructured data repositories to identify one or more attributes thatare associated with one or more of the particular individual's name,address and/or phone number. For example, a particular data repositorymay store banking information (e.g., a bank account number and routingnumber for the bank) in association with the particular individual'saddress. In various embodiments, the system may be configured toidentify the banking information as an attribute of data associated withthe particular individual. In this way, the system may be configured toidentify particular data attributes (e.g., one or more pieces ofpersonal data) stored for a particular individual by identifying theparticular data attributes using information other than the individual'sname.

Returning to Step 2630, the system is configured to analyze andcorrelate the one or more attributes and metadata for the scanned one ormore structured and/or unstructured data repositories. In particularembodiments, the system is configured to correlate the one or moreattributes with metadata for the associated data repositories from whichthe system identified the one or more attributes. In this way, thesystem may be configured to store data regarding particular datarepositories that store particular data attributes.

In particular embodiments, the system may be configured tocross-reference the data repositories that are discovered to store oneor more attributes of personal data associated with the one or moreindividuals with a database of known data assets. In particularembodiments, the system is configured to analyze the data repositoriesto determine whether each data repository is part of an existing datamodel of data assets that collect, store, and/or process personal data.In response to determining that a particular data repository is notassociated with an existing data model, the system may be configured toidentify the data repository as a new data asset (e.g., via assetdiscovery), and take one or more actions (e.g., such as any suitableactions described herein) to generate and populate a data model of thenewly discovered data asset. This may include, for example: (1)generating a data inventory for the new data asset; (2) populating thedata inventory with any known attributes associated with the new dataasset; (3) identifying one or more unpopulated (e.g., unknown)attributes of the data asset; and (4) taking any suitable actiondescribed herein to populate the unpopulated data attributes.

In particular embodiments, the system my, for example: (1) identify asource of the personal data stored in the data repository that led tothe new asset discovery; (2) identify one or more relationships betweenthe newly discovered asset and one or more known assets; and/or (3) etc.

Continuing to Step 2640, the system is configured to use one or moremachine learning techniques to categorize one or more data elements fromthe generated catalog, analyze a flow of the data among the one or moredata repositories, and/or classify the one or more data elements basedon a confidence score as discussed below.

Continuing to Step 2650, the system, in various embodiments, isconfigured to receive input from a user confirming or denying acategorization of the one or more data elements, and, in response,modify the confidence score. In various embodiments, the system isconfigured to iteratively repeat Steps 2640 and 2650. In this way, thesystem is configured to modify the confidence score in response to auser confirming or denying the accuracy of a categorization of the oneor more data elements. For example, in particular embodiments, thesystem is configured to prompt a user (e.g., a system administrator,privacy officer, etc.) to confirm that a particular data element is, infact, associated with a particular individual from the catalog. Thesystem may, in various embodiments, be configured to prompt a user toconfirm that a data element or attribute discovered during one or moreof the scans above were properly categorized at Step 2640.

In particular embodiments, the system is configured to modify theconfidence score based at least in part on receiving one or moreconfirmations that one or more particular data elements or attributesdiscovered in a particular location during a scan are associated withparticular individuals from the catalog. As may be understood in lightof this disclosure, the system may be configured to increase theconfidence score in response to receiving confirmation that particulartypes of data elements or attributes discovered in a particular storagelocation are typically confirmed as being associated with particularindividuals based on one or more attributes for which the system wasscanning.

Exemplary Intelligent Identity Scanning Technical Platforms

FIG. 27 depicts an exemplary technical platform via which the system mayperform one or more of the steps described above with respect to theIntelligent Identity Scanning Module 2600. As shown in the embodiment inthis figure, an Intelligent Identity Scanning System 2600 comprises anIntelligent Identity Scanning Server 130, such as the IntelligentIdentity Scanning Server 130 described above with respect to FIG. 1. TheIntelligent Identity Scanning Server 130 may, for example, comprise aprocessing engine (e.g., one or more computer processors). In someembodiments, the Intelligent Identity Scanning Server 130 may includeany suitable cloud hosted processing engine (e.g., one or morecloud-based computer servers). In particular embodiments, theIntelligent Identity Scanning Server 130 is hosted in a Microsoft Azurecloud.

In particular embodiments, the Intelligent Identity Scanning Server 130is configured to sit outside one or more firewalls (e.g., such as thefirewall 195 shown in FIG. 26). In such embodiments, the IntelligentIdentity Scanning Server 130 is configured to access One or More RemoteComputing Devices 150 through the Firewall 195 (e.g., one or morefirewalls) via One or More Networks 115 (e.g., such as any of the One orMore Networks 115 described above with respect to FIG. 1).

In particular embodiments, the One or More Remote Computing Devices 150include one or more computing devices that make up at least a portion ofone or more computer networks associated with a particular organization.In particular embodiments, the one or more computer networks associatedwith the particular organization comprise one or more suitable servers,one or more suitable databases, one or more privileged networks, and/orany other suitable device and/or network segment that may store and/orprovide for the storage of personal data. In the embodiment shown inFIG. 27, the one or more computer networks associated with theparticular organization may comprise One or More Third Party Servers160, One or More Databases 140, etc. In particular embodiments, the Oneor More Remote Computing Devices 150 are configured to access one ormore segments of the one or more computer networks associated with theparticular organization. In some embodiments, the one or more computernetworks associated with the particular organization comprise One orMore Privileged Networks 165. In still other embodiments, the one ormore computer networks comprise one or more network segments connectedvia one or more suitable routers, one or more suitable network hubs, oneor more suitable network switches, etc.

As shown in FIG. 27, various components that make up one or more partsof the one or more computer networks associated with the particularorganization may store personal data (e.g., such as personal data storedon the One or More Third Party Servers 160, the One or More Databases140, etc.). In various embodiments, the system is configured to performone or more steps related to the Intelligent Identity Scanning Server2600 in order to identify the personal data for the purpose ofgenerating the catalog of individuals described above (e.g., and/oridentify one or more data assets within the organization's network thatstore personal data)

As further shown in FIG. 27, in various embodiments, the One or MoreRemote Computing Devices 150 may store a software application (e.g., theIntelligent Identity Scanning Module). In such embodiments, the systemmay be configured to provide the software application for installationon the One or More Remote Computing Devices 150. In particularembodiments, the software application may comprise one or more virtualmachines. In particular embodiments, the one or more virtual machinesmay be configured to perform one or more of the steps described abovewith respect to the Intelligent Identity Scanning Module 2600 (e.g.,perform the one or more steps locally on the One or More RemoteComputing Devices 150).

In various embodiments, the one or more virtual machines may have thefollowing specifications: (1) any suitable number of cores (e.g., 4, 6,8, etc.); (2) any suitable amount of memory (e.g., 4 GB, 8 GB, 16 GBetc.); (3) any suitable operating system (e.g., CentOS 7.2); and/or (4)any other suitable specification. In particular embodiments, the one ormore virtual machines may, for example, be used for one or more suitablepurposes related to the Intelligent Identity Scanning System 2700. Theseone or more suitable purposes may include, for example, running any ofthe one or more modules described herein, storing hashed and/ornon-hashed information (e.g., personal data, personally identifiabledata, catalog of individuals, etc.), storing and running one or moresearching and/or scanning engines (e.g., Elasticsearch), etc.

In various embodiments, the Intelligent Identity Scanning System 2700may be configured to distribute one or more processes that make up partof the Intelligent Identity Scanning Process (e.g., described above withrespect to the Intelligent Identity Scanning Module 1800). The one ormore software applications installed on the One or more Remote ComputingDevices 150 may, for example, be configured to provide access to the oneor more computer networks associated with the particular organization tothe Intelligent Identity Scanning Server 130. The system may then beconfigured to receive, from the One or more Remote Computing Devices 150at the Intelligent Identity Scanning Server 130, via the Firewall 195and One or More Networks 115, scanned data for analysis.

In particular embodiments, the Intelligent Identity Scanning System 2700is configured to reduce an impact on a performance of the One or MoreRemote Computing Devices 150, One or More Third Party Servers 160 andother components that make up one or more segments of the one or morecomputer networks associated with the particular organization. Forexample, in particular embodiments, the Intelligent Identity ScanningSystem 2700 may be configured to utilize one or more suitable bandwidththrottling techniques. In other embodiments, the Intelligent IdentityScanning System 2700 is configured to limit scanning (e.g., any of theone or more scanning steps described above with respect to theIntelligent Identity Scanning Module 2600) and other processing steps(e.g., one or more steps that utilize one or more processing resources)to non-peak times (e.g., during the evening, overnight, on weekendsand/or holidays, etc.). In other embodiments, the system is configuredto limit performance of such processing steps to backup applications anddata storage locations. The system may, for example, use one or moresampling techniques to decrease a number of records required to scanduring the personal data discovery process.

FIG. 28 depicts an exemplary asset access methodology that the systemmay utilize in order to access one or more network devices that maystore personal data (e.g., or other personally identifiableinformation). As may be understood from this figure, the system may beconfigured to access the one or more network devices using a locallydeployed software application (e.g., such as the software applicationdescribed immediately above). In various embodiments, the softwareapplication is configured to route identity scanning traffic through oneor more gateways, configure one or more ports to accept one or moreidentity scanning connections, etc.

As may be understood from this figure, the system may be configured toutilize one or more credential management techniques to access one ormore privileged network portions. The system may, in response toidentifying particular assets or personally identifiable information viaa scan, be configured to retrieve schema details such as, for example,an asset ID, Schema ID, connection string, credential reference URL,etc. In this way, the system may be configured to identify and store alocation of any discovered assets or personal data during a scan.

Data Subject Access Request Fulfillment Module

Turning to FIG. 29, in particular embodiments, a Data Subject AccessRequest Fulfillment Module 2900 is configured to receive a data subjectaccess request, process the request, and fulfill the request based atleast in part on one or more request parameters. In various embodiments,an organization, corporation, etc. may be required to provideinformation requested by an individual for whom the organization storespersonal data within a certain time period (e.g., 30 days). As aparticular example, an organization may be required to provide anindividual with a listing of, for example: (1) any personal data thatthe organization is processing for an individual, (2) an explanation ofthe categories of data being processed and the purpose of suchprocessing; and/or (3) categories of third parties to whom the data maybe disclosed.

Various privacy and security policies (e.g., such as the EuropeanUnion's General Data Protection Regulation, and other such policies) mayprovide data subjects (e.g., individuals, organizations, or otherentities) with certain rights related to the data subject's personaldata that is collected, stored, or otherwise processed by anorganization. These rights may include, for example: (1) a right toobtain confirmation of whether a particular organization is processingtheir personal data; (2) a right to obtain information about the purposeof the processing (e.g., one or more reasons for which the personal datawas collected); (3) a right to obtain information about one or morecategories of data being processed (e.g., what type of personal data isbeing collected, stored, etc.); (4) a right to obtain information aboutone or more categories of recipients with whom their personal data maybe shared (e.g., both internally within the organization or externally);(5) a right to obtain information about a time period for which theirpersonal data will be stored (e.g., or one or more criteria used todetermine that time period); (6) a right to obtain a copy of anypersonal data being processed (e.g., a right to receive a copy of theirpersonal data in a commonly used, machine-readable format); (7) a rightto request erasure (e.g., the right to be forgotten), rectification(e.g., correction or deletion of inaccurate data), or restriction ofprocessing of their personal data; and (8) any other suitable rightsrelated to the collection, storage, and/or processing of their personaldata (e.g., which may be provided by law, policy, industry ororganizational practice, etc.).

As may be understood in light of this disclosure, a particularorganization may undertake a plurality of different privacy campaigns,processing activities, etc. that involve the collection and storage ofpersonal data. In some embodiments, each of the plurality of differentprocessing activities may collect redundant data (e.g., may collect thesame personal data for a particular individual more than once), and maystore data and/or redundant data in one or more particular locations(e.g., on one or more different servers, in one or more differentdatabases, etc.). In this way, a particular organization may storepersonal data in a plurality of different locations which may includeone or more known and/or unknown locations. As such, complying withparticular privacy and security policies related to personal data (e.g.,such as responding to one or more requests by data subjects related totheir personal data) may be particularly difficult (e.g., in terms ofcost, time, etc.). In particular embodiments, a data subject accessrequest fulfillment system may utilize one or more data model generationand population techniques (e.g., such as any suitable techniquedescribed herein) to create a centralized data map with which the systemcan identify personal data stored, collected, or processed for aparticular data subject, a reason for the processing, and any otherinformation related to the processing.

Turning to FIG. 21, when executing the Data Subject Access RequestModule 2100, the system begins, at Step 2110, by receiving a datasubject access request. In various embodiments, the system receives therequest via a suitable web form. In certain embodiments, the requestcomprises a particular request to perform one or more actions with anypersonal data stored by a particular organization regarding therequestor. For example, in some embodiments, the request may include arequest to view one or more pieces of personal data stored by the systemregarding the requestor. In other embodiments, the request may include arequest to delete one or more pieces of personal data stored by thesystem regarding the requestor. In still other embodiments, the requestmay include a request to update one or more pieces of personal datastored by the system regarding the requestor. In still otherembodiments, the request may include a request based on any suitableright afforded to a data subject, such as those discussed above.

Continuing to Step 2120, the system is configured to process the requestby identifying and retrieving one or more pieces of personal dataassociated with the requestor that are being processed by the system.For example, in various embodiments, the system is configured toidentify any personal data stored in any database, server, or other datarepository associated with a particular organization. In variousembodiments, the system is configured to use one or more data models,such as those described above, to identify this personal data andsuitable related information (e.g., where the personal data is stored,who has access to the personal data, etc.). In various embodiments, thesystem is configured to use intelligent identity scanning (e.g., asdescribed above) to identify the requestor's personal data and relatedinformation that is to be used to fulfill the request.

In still other embodiments, the system is configured to use one or moremachine learning techniques to identify such personal data. For example,the system may identify particular stored personal data based on, forexample, a country in which a website that the data subject request wassubmitted is based, or any other suitable information.

In particular embodiments, the system is configured to scan and/orsearch one or more existing data models (e.g., one or more current datamodels) in response to receiving the request in order to identify theone or more pieces of personal data associated with the requestor. Thesystem may, for example, identify, based on one or more data inventories(e.g., one or more inventory attributes) a plurality of storagelocations that store personal data associated with the requestor. Inother embodiments, the system may be configured to generate a data modelor perform one or more scanning techniques in response to receiving therequest (e.g., in order to automatically fulfill the request).

Returning to Step 2130, the system is configured to take one or moreactions based at least in part on the request. In some embodiments, thesystem is configured to take one or more actions for which the requestwas submitted (e.g., display the personal data, delete the personaldata, correct the personal data, etc.). In particular embodiments, thesystem is configured to take the one or more actions substantiallyautomatically. In particular embodiments, in response a data subjectsubmitting a request to delete their personal data from anorganization's systems, the system may: (1) automatically determinewhere the data subject's personal data is stored; and (2) in response todetermining the location of the data (which may be on multiple computingsystems), automatically facilitate the deletion of the data subject'spersonal data from the various systems (e.g., by automatically assigninga plurality of tasks to delete data across multiple business systems toeffectively delete the data subject's personal data from the systems).In particular embodiments, the step of facilitating the deletion maycomprise, for example: (1) overwriting the data in memory; (2) markingthe data for overwrite; (2) marking the data as free (e.g., and deletinga directory entry associated with the data); and/or (3) any othersuitable technique for deleting the personal data. In particularembodiments, as part of this process, the system uses an appropriatedata model (see discussion above) to efficiently determine where all ofthe data subject's personal data is stored.

Data Subject Access Request User Experience

FIGS. 30-31 depict exemplary screen displays that a user may view whensubmitting a data subject access request. As shown in FIG. 30, a website30000 associated with a particular organization may include auser-selectable indicia 3005 for submitting a privacy-related request. Auser desiring to make such a request may select the indicia 3005 inorder to initiate the data subject access request process.

FIG. 31 depicts an exemplary data subject access request form in both anunfilled and filled out state. As shown in this figure, the system mayprompt a user to provide information such as, for example: (1) what typeof requestor the user is (e.g., employee, customer, etc.); (2) what therequest involves (e.g., requesting info, opting out, deleting data,updating data, etc.); (3) first name; (4) last name; (5) email address;(6) telephone number; (7) home address; and/or (8) one or more detailsassociated with the request.

As discussed in more detail above, a data subject may submit a subjectaccess request, for example, to request a listing of any personalinformation that a particular organization is currently storingregarding the data subject, to request that the personal data bedeleted, to opt out of allowing the organization to process the personaldata, etc.

Various embodiments of a data subject access request identity validationsystem are described more fully below.

In particular embodiments, a Data Subject Identity Validation Module3600 is configured to receive a data subject access request, validatethe identity of the requester of the data subject access request,process the request, and fulfill the request based at least in part onone or more request parameters. In various embodiments, an organization,corporation, etc. may be required to provide information requested by anindividual for whom the organization stores personal data within acertain time period (e.g., 30 days). As a particular example, anorganization may be required to provide an individual with a listing of,for example: (1) any personal data that the organization is processingfor an individual, (2) an explanation of the categories of data beingprocessed and the purpose of such processing; and (3) categories ofthird parties to whom the data may be disclosed. In particularembodiments, when processing a data subject access request, the systemmay be configured to verify an identity of the data subject prior toprocessing the request (e.g., or as part of the processing step).

Turning to FIG. 36, when executing the Data Subject Identity ValidationModule 3600, the system begins, at Step 3610, by receiving a datasubject access request. In various embodiments, the system receives therequest via a suitable web form. In certain embodiments, the requestcomprises a particular request to perform one or more actions with anypersonal data stored by a particular organization regarding therequestor. For example, in some embodiments, the request may include arequest to view one or more pieces of personal data stored by the systemregarding the requestor. In other embodiments, the request may include arequest to delete one or more pieces of personal data stored by thesystem regarding the requestor. In still other embodiments, the requestmay include a request to update one or more pieces of personal datastored by the system regarding the requestor.

Continuing to Step 3620, the system is configured to verify an identityof the data subject prior to processing the request (e.g., or as part ofthe processing step). In various embodiments, confirming the identity ofthe data subject may, for example, limit a risk that a third-party orother entity may gain unlawful or unconsented access to the requestor'spersonal data. The system may, for example, limit processing andfulfillment of requests relating to a particular data subject torequests that are originated by (e.g., received from) the particulardata subject. When processing a data subject access request, the systemmay be configured to use all reasonable measures to verify the identityof the data subject who requests access (e.g., in particular in thecontext of online services and online identifiers). In particularembodiments, the system is configured to substantially automaticallyvalidate an identity of a data subject when processing the data subjectaccess request. In various embodiments, the system provides a mechanismto automatically detect the type of authentication required for aparticular data subject based on the type of Data Subject Access Requestbeing made and automatically issues a request to the data subject toverify their identity against that form of identification. For example,a subject rights request might only require two identity validationmethods, but a deletion request may require four identity validationmethods. The system may automatically detect the number of identityvalidation methods required based on the data subject access request andsend an appropriate request to the data subject to verify theiridentity.

In particular embodiments, the system may be configured to substantiallyautomatically (e.g., automatically) authenticate and/or validate anidentity of a data subject using any suitable technique. Thesetechniques may include, for example: (1) one or more credit-based and/orpublic- or private-information-based verification techniques; (2) one ormore company verification techniques (e.g., in the case of abusiness-to-business data subject access request); (3) one or moretechniques involving integration with a company's employeeauthentication system; (4) one or more techniques involving a company's(e.g., organization's) consumer portal authentication process; (5) etc.Various exemplary techniques for authenticating a data subject arediscussed more fully below.

In particular embodiments, when authenticating a data subject (e.g.,validating the data subject's identity), the system may be configured toexecute particular identity confirmation steps, for example, byinterfacing with one or more external systems (e.g., one or morethird-party data aggregation systems). For example, the system, whenvalidating a data subject's identity, may begin by verifying that aperson with the data subject's name, address, social security number, orother identifying characteristic (e.g., which may have been provided bythe data subject as part of the data subject access request) actuallyexists. In various embodiments, the system is configured to interfacewith (e.g., transmit a search request to) one or more credit reportingagencies (e.g., Experian, Equifax, TransUnion, etc.) to confirm that aperson with one or more characteristics provided by the data subjectexists. The system may, for example, interface with such creditreporting agencies via a suitable plugin (e.g., software plugin).Additionally, there might be a verification on behalf of a trustedthird-party system (e.g., the controller).

In still other embodiments, the system may be configured to utilize oneor more other third-party systems (e.g., such as LexisNexis, IDology,RSA, etc.), which may, for example, compile utility and phone bill data,property deeds, rental agreement data, and other public records forvarious individuals. The system may be configured to interface with oneor more such third-party systems to confirm that a person with one ormore characteristics provided by the data subject exists. Afterconfirming the existence of a person with the one or morecharacteristics provided by the data subject, the system may beconfigured to confirm that the person making the data subject accessrequest is, in fact, the data subject.

In some embodiments, the system may be configured to prompt a requestorto provide one or more additional pieces of information in order tovalidate the requestor's identity. The system may, for example, verifythat the requestor is the data subject by prompting the requestor toanswer one or more knowledge-based authentication questions (e.g.,out-of-wallet questions). In particular embodiments, the system isconfigured to utilize one or more third-party services as a source ofsuch questions (e.g., any of the suitable third-party sources discussedimmediately above). The additional information called for by the promptto the requester may include, for example: (1) at least a portion of therequestor's social security number (e.g., last four digits); (2) a nameand/or place of birth of the requestor's father; (3) a name, maidenname, and/or place of birth of the requestor's mother; and/or (4) anyother information which may be useful for confirming the requestor'sidentity (e.g., such as information available on the requestor's birthcertificate or questions that a data subject should know an answer towithout knowing the question ahead of time). In some implementations,there may be a threshold number of questions the requestor must answercorrectly or a threshold number of additional pieces of information therequestor must provide to validate the identity of the requestor.

In other embodiments, the system may prompt the user to provide theadditional information of one or more images (e.g., using a suitablemobile computing device) of additional information, such as anidentifying document (e.g., a birth certificate, social security card,driver's license, etc.). The data identifying the additional informationmay be provided by the requestor to the system via a secure terminal orsecure link to prevent interception of the data or unwarranted access tothe additional information. Additionally, the data identifying theadditional information may be encrypted for the transmission of thedata.

In some embodiments, the system may be configured to prompt therequestor to provide authorization for the company to check therequestor's social security or other private records (e.g., credit checkauthorization, etc.) to obtain information that the system may use toconfirm the requestor's identity. The system may, in response to a userproviding one or more responses that match information that the systemreceives from one or more third-party data aggregators or through anyother suitable background, credit, or other search, substantiallyautomatically (e.g., automatically) authenticate the requestor as thedata subject. The system may then continue processing the data subject'srequest, and ultimately fulfill their request.

In particular embodiments, such as embodiments in which the requestorincludes a business (e.g., as in a business to business data subjectaccess request), the system may be configured to authenticate therequesting business using one or more company validation techniques.These one or more company validation techniques may include, forexample, validating a vendor contract (e.g., between the requestingbusiness and the company receiving the data subject access request);receiving a matching token, code, or other unique identifier provided bythe company receiving the data subject access request to the requestingbusiness; receiving a matching file in possession of both the requestingbusiness and the company receiving the data subject access request;receiving a signed contract, certificate (e.g., digital or physical), orother document memorializing an association between the requestingbusiness and the company receiving the data subject access request;and/or any other suitable method of validating that a particular requestis actually made on behalf of the requesting business (e.g., byrequesting the requesting business to provide one or more pieces ofinformation, one or more files, one or more documents, etc. that mayonly be accessible to the requesting business). In such implementations,when the requestor provides information to the system as a part of thecompany validation technique, the data identifying the information tothe system may be provided by the requestor to the system via a secureterminal or secure link. Additionally, the data identifying theinformation as a part of the company validation technique may beencrypted for the transmission of the data.

In other embodiments, the system may be configured to authenticate arequest via integration with a company's employee or customer (e.g.,consumer) authentication process. For example, in response to receivinga data subject access request that indicates that the data subject is anemployee of the company receiving the data subject access request, thesystem may be configured to prompt the employee to login to thecompany's employee authentication system (e.g., Okta, Azure, AD, etc.)In this way, the system may be configured to authenticate the requestorbased at least in part on the requestor successfully logging into theauthentication system using the data subject's credentials. Similarly,in response to receiving a data subject access request that indicatesthat the data subject is a customer of the company receiving the datasubject access request, the system may be configured to prompt thecustomer to login to an account associated with the company (e.g., via aconsumer portal authentication process). In a particular example, thismay include, for example, an Apple ID (for data subject access requestsreceived by Apple). In this way, the system may be configured toauthenticate the requestor based at least in part on the requestorsuccessfully logging into the authentication system using the datasubject's credentials. In some embodiments, the system may be configuredto require the requestor to login using two-factor authentication orother suitable existing employee or consumer authentication process.

Continuing to Step 3630, the system is configured to process the requestby identifying, and retrieving one or more pieces of personal dataassociated with the requestor that are being processed by the system.For example, in various embodiments, the system is configured toidentify any personal data stored in any database, server, or other datarepository associated with a particular organization. In variousembodiments, the system is configured to use one or more data models,such as those described above, to identify this personal data andsuitable related information (e.g., where the personal data is stored,who has access to the personal data, etc.). In various embodiments, thesystem is configured to use intelligent identity scanning (e.g., asdescribed above) to identify the requestor's personal data and relatedinformation that is to be used to fulfill the request.

In still other embodiments, the system is configured to use one or moremachine learning techniques to identify such personal data. For example,the system may identify particular stored personal data based on, forexample, a country in which a website that the data subject request wassubmitted is based, or any other suitable information.

Turning to Step 3640, the system is configured to take one or moreactions based at least in part on the request. In some embodiments, thesystem is configured to take one or more actions for which the requestwas submitted (e.g., display the personal data, delete the personaldata, correct the personal data, etc.). In particular embodiments, thesystem is configured to take the one or more actions substantiallyautomatically.

Automatic Identity Validation Process and User Experience

FIG. 37 depicts an exemplary screen display that a user may view whenvalidating the identity of the requestor of a data subject accessrequest. As may be understood from this figure, an identity verificationquestionnaire may include one or more questions whose responses includedata that the system may derive from one or more credit agencies orother third-party data aggregation services (e.g., such as previousstreet addresses, close associates, previous cities lived in, etc.). Inparticular embodiments, the system is configured to provide these one ormore questions to the data subject in response to receiving the datasubject access request. In other embodiments, the system is configuredto prompt the data subject to provide responses to the one or morequestions at a later time (e.g., during processing of the request). Inparticular other embodiments, the system is configured to substantiallyautomatically (e.g., automatically) compare one or more pieces ofinformation provided as part of the data subject access request to oneor more pieces of data received from a third-party data aggregationservice in order to substantially automatically verify the requestor'sidentity.

Alternative Embodiment

In particular embodiments, a data modeling or other system describedherein may include one or more features in addition to those described.Various such alternative embodiments are described below.

Processing Activity and Data Asset Assessment Risk Flagging

In particular embodiments, the questionnaire template generation systemand assessment system described herein may incorporate one or more riskflagging systems. FIGS. 32-35 depict exemplary user interfaces thatinclude risk flagging of particular questions within a processingactivity assessment. As may be understood from these figures, a user mayselect a flag risk indicia to provide input related to a description ofrisks and mitigation of a risk posed by one or more inventory attributesassociated with the question. As shown in these figures, the system maybe configured to substantially automatically assign a risk to aparticular response to a question in a questionnaire. In variousembodiments, the assigned risk is determined based at least in part onthe template from which the assessment was generated.

In particular embodiments, the system may utilize the risk levelassigned to particular questionnaire responses as part of a riskanalysis of a particular processing activity or data asset. Varioustechniques for assessing the risk of various privacy campaigns aredescribed in U.S. patent application Ser. No. 15/256,419, filed Sep. 2,2016, entitled “Data processing systems and methods for operationalizingprivacy compliance and assessing the risk of various respective privacycampaigns,” which is hereby incorporated herein in its entirety.

CONCLUSION

Although embodiments above are described in reference to various privacycompliance monitoring systems, it should be understood that variousaspects of the system described above may be applicable to otherprivacy-related systems, or to other types of systems, in general.

While this specification contains many specific embodiment details,these should not be construed as limitations on the scope of anyinvention or of what may be claimed, but rather as descriptions offeatures that may be specific to particular embodiments of particularinventions. Certain features that are described in this specification inthe context of separate embodiments may also be implemented incombination in a single embodiment. Conversely, various features thatare described in the context of a single embodiment may also beimplemented in multiple embodiments separately or in any suitablesub-combination. Moreover, although features may be described above asacting in certain combinations and even initially claimed as such, oneor more features from a claimed combination may in some cases be excisedfrom the combination, and the claimed combination may be directed to asub-combination or variation of a sub-combination.

Similarly, while operations are depicted in the drawings in a particularorder, this should not be understood as requiring that such operationsbe performed in the particular order shown or in sequential order, orthat all illustrated operations be performed, to achieve desirableresults. In certain circumstances, multitasking and parallel processingmay be advantageous. Moreover, the separation of various systemcomponents in the embodiments described above should not be understoodas requiring such separation in all embodiments, and it should beunderstood that the described program components and systems maygenerally be integrated together in a single software product orpackaged into multiple software products.

Many modifications and other embodiments of the invention will come tomind to one skilled in the art to which this invention pertains havingthe benefit of the teachings presented in the foregoing descriptions andthe associated drawings. Therefore, it is to be understood that theinvention is not to be limited to the specific embodiments disclosed andthat modifications and other embodiments are intended to be includedwithin the scope of the appended claims. Although specific terms areemployed herein, they are used in a generic and descriptive sense onlyand not for the purposes of limitation.

What is claimed is:
 1. A computer-implemented data processing method forvalidating a data subject access request, the computer-implemented dataprocessing method comprising: receiving, by at least one computerprocessor, a data subject access request provided by a requestor,wherein the data subject access request comprises a request for aparticular organization to perform one or more actions with regard toone or more pieces of personal data associated with a data subject thatthe particular organization has obtained on the identified data subject;determining, by at least one computer processor, one or moreauthentication methods required to validate the requestor as the datasubject of the data subject access request; providing, by at least onecomputer processor, the one or more authentication methods to therequestor, wherein each of the one or more authentication methodscomprise prompting the requestor to provide particular information tovalidate the requestor as the data subject; determining, by at least oneprocessor, whether to validate the requestor as the data subject basedat least in part on the particular information provided by the requestorassociated with each of the one or more authentication methods; inresponse to determining to validate the requestor as the data subject,validating, by at least one computer processor, an identity of therequestor as the data subject; and in response to validating theidentity of the requestor as the data subject, processing, by at leastone computer processor, the data subject access request by: identifyingthe one or more pieces of personal data associated with the requestor,the one or more pieces of personal data being stored in one or more datarepositories associated with the particular organization; and performingthe one or more actions on the one or more pieces of personal data basedat least in part on the data subject access request.
 2. Thecomputer-implemented data processing method of claim 1, wherein thecomputer-implemented data processing method further comprises: inresponse to receiving the data subject access request, accessing, by atleast one processor, one or more external data systems; providing, by atleast one processor, one or more pieces of information included in thedata subject access request to the one or more external systems; anddetermining, based at least in part on information received via the oneor more external systems, that the data subject exists.
 3. Thecomputer-implemented data processing method of claim 2, wherein thecomputer-implemented method further comprises: in response todetermining that the data subject exists, identifying the informationreceived via the one or more external systems as an authenticationmethod of the one or more authentication methods.
 4. Thecomputer-implemented data processing method of claim 2, wherein thecomputer-implemented method further comprises: validating, by at leastone computer processor, the identity of the requestor as the datasubject based at least in part on the information received via the oneor more external systems and one or more pieces of information includedin the data subject access request.
 5. The computer-implemented dataprocessing method of claim 1, wherein: the one or more authenticationmethods comprise one or more two-factor authentication methods;providing the one or more authentication methods to the requestorcomprises: transmitting the particular information to a contact deviceassociated with the data subject; and prompting the requestor to providethe particular information to validate the requestor as the datasubject; and the method further comprises: receiving, by at least onecomputer processor, the particular information transmitted to thecontact device associated with the data subject from the requestor; andat least partially in response to receiving the particular informationtransmitted to the contact device associated with the data subject fromthe requestor, validating the requestor as the data subject.
 6. Acomputer-implemented data processing method for responding to a datasubject access request, the method comprising: receiving a data subjectaccess request from a requestor comprising one or more requestparameters, the data subject access request comprising a request for aparticular organization to perform one or more actions with regard toone or more pieces of personal data associated with a data subject thatthe particular organization has at least temporarily stored; validatingan identity of the requestor by prompting the requestor to identifyinformation associated with the requestor; in response to validating theidentity of the requestor, processing the data subject access request byidentifying one or more pieces of personal data associated with therequestor, the one or more pieces of personal data being stored in oneor more data repositories associated with a particular organization; andtaking one or more actions based at least in part on the data subjectaccess request, the one or more actions including one or more actionsrelated to the one or more pieces of personal data.
 7. Thecomputer-implemented data processing method of claim 6, whereinvalidating the identity of the requestor comprises: accessing, via oneor more computer networks, one or more third-party data aggregationsystems; confirming, based at least in part on information received viathe one or more third-party data aggregation systems, that the requestoris the data subject; and in response to determining that the requestoris the data subject, confirming, based at least in part on theinformation received via the one or more third-party data aggregationsystems and the one or more request parameters, that the requestor isthe data subject.
 8. The computer-implemented data processing method ofclaim 7, wherein confirming that the requestor is the data subjectcomprises: generating, based at least in part on the informationreceived via the one or more third-party data aggregation systems, atleast one threshold identity confirmation question; prompting therequestor to provide a response to the at least one threshold identityconfirmation question; and comparing the response to the informationreceived via the one or more third-party data aggregation systems tovalidate the identity of the requestor.
 9. The computer-implemented dataprocessing method of claim 6, wherein validating the identity of therequestor comprises: prompting the requestor to provide one or moreadditional pieces of information in order to validate the requestor'sidentity; receiving the one or more additional pieces of information;and comparing the one or more additional pieces of information receivedfrom the requestor to corresponding data accessed via one or morethird-party data aggregation systems in order to validate the identityof the requestor.
 10. The computer-implemented data processing method ofclaim 9, wherein the one or more additional pieces of informationcomprise one or more images provided by the requestor via a computingdevice associated with the requestor.
 11. The computer-implemented dataprocessing method of claim 10, further comprising: determining, based inpart on the one or more request parameters, a number of identityvalidation methods required to validate the identity of the requestor;and prompting the requestor to identify different information associatedwith the requestor for each of the number of identity validation methodsrequired to validate the identity of the requestor.
 12. Thecomputer-implemented data processing method of claim 6, wherein therequestor is a requesting business.
 13. The computer-implemented dataprocessing method of claim 12, wherein validating the identity of therequestor further comprises using one or more company validationtechniques, wherein the one or more company validation techniques areselected from a group consisting of: validating a vendor contract;receiving a matching unique identifier provided by an organizationreceiving the data subject access request to the requesting business;receiving a matching file in possession of both the requesting businessand the organization receiving the data subject access request; andreceiving a document memorializing an association between the requestingbusiness and the organization receiving the data subject access request.14. A non-transitory computer-readable medium storingcomputer-executable instructions for: receiving a data subject accessrequest from a requestor, the data subject access request comprising:one or more request parameters; and a request for a particularorganization to perform one or more actions related to one or morepieces of personal data associated with a data subject that theparticular organization has processed; validating an identity of therequestor by prompting the requestor to identify information associatedwith the requestor; in response to validating the identity of therequestor, processing the request by identifying, using one or more datamodelling techniques, one or more pieces of personal data associatedwith the requestor, the one or more pieces of personal data being storedin one or more data repositories associated with a particularorganization; and taking the one or more actions based at least in parton the data subject access request, the one or more actions includingone or more actions related to the one or more pieces of personal data.15. The non-transitory computer-readable medium of claim 14, whereinvalidating the identity of the requestor comprises: accessing, via oneor more computer networks, one or more third-party data aggregationsystems; confirming, based at least in part on information received viathe one or more third-party data aggregation systems, that the requestoris the data subject; and in response to determining that the datasubject exists, confirming, based at least in part on the informationreceived via the one or more third-party data aggregation systems andthe one or more request parameters, that the requestor is the datasubject.
 16. The non-transitory computer-readable medium of claim 15,wherein confirming that the requestor is the data subject comprises:generating, based at least in part on the information received via theone or more third-party data aggregation systems, at least one thresholdidentity confirmation question; prompting the requestor to provide aresponse to the at least one threshold identity confirmation question;and comparing the response to the information received via the one ormore third-party data aggregation systems to validate the identity ofthe requestor.
 17. The non-transitory computer-readable medium of claim14, wherein validating the identity of the requestor comprises:prompting the requestor to provide one or more additional pieces ofinformation in order to validate the requestor's identity; receiving theone or more additional pieces of information; and comparing the one ormore additional pieces of information received from the requestor tocorresponding data accessed via one or more third-party data aggregationsystems in order to validate the identity of the requestor.
 18. Thenon-transitory computer-readable medium of claim 14, wherein validatingthe identity of the requestor comprises validating the identity of therequestor using one or more two-factor authentication techniques. 19.The non-transitory computer-readable medium of claim 14, further storingcomputer-executable instructions for: determining, based in part on theone or more request parameters, a number of identity validation methodsrequired to validate the identity of the requestor; and prompting therequestor to identify different information associated with therequestor for each of the number of identity validation methods requiredto validate the identity of the requestor.
 20. The non-transitorycomputer-readable medium of claim 14, further storingcomputer-executable instructions for: accessing one or more third-partydata aggregation systems; retrieving, from the one or more third-partydata aggregation systems, one or more pieces of data associated with therequestor; generating an identity verification questionnaire based atleast in part on the one or more pieces of data associated with therequestor; providing the identity verification questionnaire to therequestor; receiving one or more responses to the identity verificationquestionnaire from the requestor; and validating the identity of therequestor based at least in part on the one or more responses to theidentity verification questionnaire.